Senior Manager Solutions (hq)

Dubai, United Arab Emirates

Job Description


Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAEs most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!
We are currently recruiting for a Senior Manager Solutions to join our Integrated Facilities Services team in our Headquarters, located in DAFZA, Dubai Airport Freezone.
Scope: The Senior Manager - Solutions is responsible for overseeing and managing the Technical Solutions team. The role requires a blend of strategic planning, team management, and operational oversight to ensure the delivery of high-quality, cost-effective solutions that align with business goals contributing towards growth of the business.
Financial
  • Develop and implement pricing strategies for technical solutions, ensuring competitive and profitable pricing models
  • Guide the team in developing commercial proposals/pricing structure
  • Oversee financial solution development for various FM tenders
  • Present the commercials to senior management for approvals. Review and approve the commercial proposals
  • Allocate resources efficiently across various projects bids
  • Review contracts and managing relationships with vendors and suppliers to optimize costs and solutions quality
  • Perform detailed analysis on the lost bids and revise the solution strategy to increase win ratio
Customer
  • Ensure that solutions developed are aligned with client goals and expectations
  • Present the technical/commercial solution to clients as and when needed
  • Review the Technical and commercial proposals developed
  • Build and maintain strong relationships with customers to understand their evolving needs and ensure satisfaction
  • Post winning the contract, lead mobilizations as required
Process
  • Collaborate with other business units to ensure timely and accurate submission of tender documents such as procurement, commercial, legal etc.
  • Develop detailed technical presentations and documentations for tender submissions
  • Lead Sales/ bid meeting to update BU sales forecast, discussion strategy and priorities bids
  • Work closely with other departments to ensure that processes are aligned with overall business needs and goals
  • Manage capacity planning to ensure that resources are appropriately allocated to meet current and future demands
Innovation
  • Leverage technology to improve and reduce operational cost which can be factored in solutions
  • Incorporate technology and innovative solutions to improve quality of our service delivery while optimizing on costs
Skills
Selection Criteria
  • Bachelors degree in engineering (Mechanical/electrical discipline)
  • 5 years in the similar position and 10+ years in the FM industry
  • Technical skills Knowledge of FM Processes and methods, MEP Systems, Maintenance sand cleaning standards, local regulations
  • Soft Skills - Customer Service Orientation, Conflict Resolution, Critical Thinking, Leadership Skills
  • Hard Skills - Reporting skills, Risk analysis and mitigation planning, Service level agreement management and analysis

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Job Detail

  • Job Id
    JD1892352
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned