Responsible for the supervision and safety and wellbeing of the Maintenance Support Contract personnel under the direction of the MRO DOM.
First Point of Contact between JA and the customer.
Perform all duties in accordance with JA procedures, processes and values.
Minimum Requirements
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Computer skills including MS 365 Office suite.
Excellent knowledge of CAMP Maintenance Tracking Software or willingness to learn.
Basic knowledge of Aircraft Technical Records upkeep.
Basic knowledge of Aircraft Maintenance programs or willingness to learn.
Basic knowledge of Airworthiness regulations.
Good working knowledge of company policies and procedures.
Good working knowledge of OH&S as well as SMS
Main Responsibilities
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Ensure MSC personnel adhere to JA policies regarding OHSE and as directed by DOM and Compliance Manager.
Chair SPAW MSC SAG meeting, every 2 months, record minutes and report same to DOM and Compliance Manager.
Carry out Spot Audits of JA working areas, to ensure they meet with JA requirements regarding safety, cleanliness and best practices.
Carry out and encourage hazard identification, and record via JA SMS - Jetsafe.
Attend weekly Toolbox Meeting and maintain records of attendance and topics.
Responsible to the DOM for maintaining JA standards, values and maintaining a Part 145 operating environment.
Notify MRO DOM or other relevant stakeholders of any persistent problems which affect safety and efficiency.
Any other duties assigned by the MRO DOM as required.
Additional Duties
Act as first point of contact between customer and JA in relation to the MSC SOW.
Work with and assist the customer to ensure correct administration of CAMP Maintenance Tracking software.
Assist the customer with Tech Records administration and advice.
Work with and assist the JA maintenance personnel during CAMP work order administration.
Review CAMP Aircraft Maintenance due lists and advise the customer as required.
Authorized to supervise personnel as required in connection with SMS.
Authorized to liaise directly with the customer on contract scope issues.
Interface daily with MSC personnel
Interface daily with MRO DOM
Develop and maintain a good working and professional relationship with customer
Desired Characteristics
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Highly motivated with an ability to work independently.
Interpersonal skills, strong written and oral communicator.
Team focused.
* Strong customer.
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