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Senior Manager - Facilities Operations

Role Overview
Reporting to the Senior Director of Intercontinental, Japan, China and GPS Facilities & Operations, this role provides FM leadership and expertise to support the GM for the Middle East, Russia and South Africa Commercial Operations.

The Middle East, Russia and South Africa Commercial businesses are located in United Arabic Emirates, Saudi Arabia, Turkey, Russia and South Africa.

This position will be located in UAE Gilead\xe2\x80\x99s Dubai office.

This role will manage a mix of contractor and service provider. The position will be a key member of the Intercontinental, Japan, China and GPS Team.
Core responsibilities

Supervise facilities site personnel to deliver efficient services at their sites

Provide regional leadership, supporting the regional business and supporting the F&O team

Manage the FM teams to support the needs of the business\xe2\x80\x99 located within the country/region

Work with the Space & Master planning and Project Teams on capital projects and workplace initiatives to support the geographical expansion of the region and development of the F&O business

Manage Leasehold Improvement, Churn and Operational Excellence projects as required

Manage delivery of capital projects including management of third-party suppliers as required

Develop an annual sub-regional plan for the implementation of the objectives and a 3-year financial forecast

Continue development of the hard and soft services strategy, ensuring appropriate SLA\xe2\x80\x99s and KPI\xe2\x80\x99s are developed and implemented

Develop an annual procurement programme aligned to the Facilities Master Plan

Strategies and execute optimised outsourcing solution

Provide support and advice to the business on matters relating to buildings mechanical, electrical, health, safety, environmental and security

Undertake regular technical reviews of M&E and EHS & Security

Ensure legal compliance for all buildings, plant and equipment and building services across the Middle East, Russia and South Africa

Provide technical advice on new project concepts: standard and quality of design, promotion of best practice and overall risk management to the business

Performance

Measure performance of site services, to improve service delivery and contract performance

Ensure that the International Masterplan remains accurate and relevant with up-to-date space plans and growth modelling data for the Middle East, Russia and South Africa

Strengthen the current technical capabilities of the Middle East, Russia and South Africa FM team and increase strategic competencies to better meet the requirements of the business

Contribute to the setting, organising and prioritising of goals and objectives for the whole of the IJCI region, undertaking written performance reviews and implementing training/development plans for all direct reports

Manage regional consultants or vendors related to all CRE property matters

Manage regional suppliers to review performance against contract using SLA\xe2\x80\x99s and KPI\xe2\x80\x99S where appropriate

Management of reporting of sub-regional facility data

Compliance

Manage compliance of Buildings and EH&S

Manage compliance of company policy for procurement

Manage compliance with local law and regulations

Risk

Supervise the team to mitigate the potential risks associated with Facilities and Operations via monthly risk register and escalating where necessary to Senior Director of FM Ops, IJCI

Finance

Maintain and manage the F&O budgets for the sub-region

Produce LE\'s in line with the Jun/Sept timetable

Act to minimise the impact of any variances against forecast

Occupancy

Engage regularly with HR and GM departments to review headcount plans

Ensure the correct office space distribution and growth for all sites within the sub-region

Design stacking plan and work with site leads to ensure real time and accurate seating allocation

Business Partnering

Engage with GM for Commercial Operations to explain the full F&O proposition (Global Management plan, governance, operating model, policies, and processes)

Engage with Security, IT, Procurement, Finance, EH&S and Legal to ensure commitment to successful delivery of sub-regional plan

Create effective communication with occupants via the site managers, to ensure maximum utility of buildings

Supervise relationships with landlords and/or property managers

Operation Excellence

Identify and assist developing and implementing procedures and processes, promoting a consistent approach to Facilities management

Implement training and create staff development plans in line with training tree

Actively seek opportunities to optimize operation with the delivery of cost savings or improvement of service level

Project, A&A and Move

Conduct feasibility study, with option analysis from business needs, financial and technical perspective

Ensure approval from ECC approval for projects

Provide inputs to fit out and design accordingly to standards and guidelines

Ensure delivery of green field, brown field, alteration and addition project within schedule, of specified quality and at optimum budget

Manage move plan with effective communication to all stakeholders

Required specific Education & Experience
Musts

Relevant University degree and significant proven progressive experience within facilities management

Knowledge and experience of working within the Pharmaceutical or a highly regulated sector

Experience of managing capital and relocation projects, ensuring EH&S compliance

Good English speaking and written communication skills

Experience of managing Facilities at multiple sites in a corporate environment

Preferred

Qualified Mechanical or Electrical Engineer or Architect or Building Surveyor with a minimum of 6 years relevant experience. (BEng, BSc, MSc)

Master degree in a relevant discipline

Environmental, Health and Safety qualification

Fluency in Russian, Arabic and Turkish be an advantage

Additional required experience & skills:

Must have extensive understanding and application of Facilities Management principles, concepts, practices and standards

Must have proven experience in managing both hard and soft services across multiple sites

Experience of people management supported by a proven track record in skills associated with managing change

Experience of accurately managing multiple budgets across a variety of currencies

Must be able to work on highly complex problems in a variety of situations where analysis is required. Solve problems using considerable and rational judgement, leading to routine and specific recommendations

Must be a team player with sufficient experience of involvement with Senior Management

Proficient at collecting, analysing and understanding data. Use of techniques and methods to present data in a format that allows good management decision making Excellent written and interpersonal skills

Effective communicator; experienced and proficient at presenting to various groups of people

Able to develop schemes, systems, and programmes for continuous improvement at all sites

Proficient at planning and scheduling own activities to accomplish objectives and goals

Experience in Environmental, Health and Safety, Security and Sustainability

Creative, innovative and facilities related technology savvy with the ability to deliver excellence in facilities operation, projects and real estate needs

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual\xe2\x80\x99s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws including nationalization and residency restrictions and requirements). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please log onto your to apply for this job.

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