Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE\xe2\x80\x99s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for one of our clients on the lookout for a Senior Manager - Continuous Improvement to be based out of their office in Abu Dhabi.Purpose -Support the Executive Director to drive a Continuous Improvement (CI) culture across the group, identify opportunities to increase process efficiency, reduce process variation, eliminate waste, sustain improvements, and monitor process performance.Responsibility -

• Identify areas of process improvement to enable the business to perform to its optimum ability.
• Lead Lean Six Sigma (LSS) program \xe2\x80\x93 Planning training at all belt levels, gathering nominations, facilitating project identification, coordinating with HR, monitoring, validating training content, managing consultant contracts, and tracking benefits.
• Manage Robotic Process Automation (RPA) program - Identify automation use cases, conduct high-level technical & commercial feasibility, manage procurement task orders to initiate use cases, track development, ensure pre-automation infrastructure readiness, monitor BOT license utilization and track benefit realization.
• Spearhead process documentation (Lean Program) \xe2\x80\x93 Identify processes for mapping, ensure achievement of monthly mapping targets, ensure standardization, monitor mapping tool license utilization, publish processes into the process repository.
• Participate in the analysis of the day-to-day problems to understand the root cause and propose/implement actions.
• Engage periodically with executive leadership and prioritize key focus areas; at the same time, implement quick wins.
• Communicate the performance of all programs periodically.
• Facilitate cross-functional kaizen workshops and ensure timely implementation of agreed solutions.
• Ensure alignment with policies, processes, and procedures.
• Drive change management for all large-scale process transformation projects.
• Convert process ambiguities into clear problem statements eventually formed into clear project charters.
• Partner with front-end operations and back-end support departments at all levels.
• Promote and facilitate CI groups around the problems that require a collective approach.
• Ensure the organization has the appropriate methodology, tools, and processes to perform in an optimum way.
• Develop and own short and long-term process transformation roadmap.
• Engage and manage consultants to deliver workstreams in mid-large scale process transformation projects.
• Ensure tools and techniques for continuous improvement are embedded within departments and business units.
• Implement new processes using advanced change management and stakeholder management techniques.
• Ensure on-time delivery of expected transformation deliverables in alignment with business case requirements.
• Deploy new disruptive innovations, tools, technologies, and methodologies that support process efficiency through pilots and/or launch in practice.
• Partner closely with the Digital & Technology department to drive CI through automation.
• Define Key Performance Indicators (KPIs) of implemented processes and assist in setting up statistically validated targets.
• Analyse the performance and trends of processes through KPI analysis and reporting.

Skills

• LSS Master Black Belt certification, with a strong understanding of various business process improvement

methodologies. * Min 12\xe2\x80\x9315 years of relevant work experience driving continuous improvement and transformation.

• Proficient with Minitab or any other equivalent advanced statistical applications.
• Experience managing Robotic Process Automation (RPA) and any other automation platforms to drive process efficiency.
• Advanced MS Office user, especially with Excel and PowerPoint.
• Demonstrated experience introducing new and transformative technologies that enable improved performance.
• Ability to derive clear problem statements/improvement opportunities from ambiguous situations.
• Strong work ethic with an inherent sense of ownership and responsibility.
• Strong interpersonal, listening, relationship-building, daring to disrupt, influencing, and leadership skills.
• Ability to create strong business cases for projects and work with the organization leaders on prioritization.
• A strong change manager with tenacity to follow through to closure.
• Bachelor\xe2\x80\x99s degree from a recognized university.
• Deep experience developing and delivering comprehensive, actionable change management plans for change projects.
• Fluency in English.

Transguard Group