At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We\'re pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.

We\'re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.

We\'re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

CORPORATE AFFAIRS

The Corporate Affairs team protects and enhances Careem\'s reputation while building mutually beneficial partnerships with governments across the region. We engage a diverse and growing mix of stakeholders including customers, regulators, partners, entrepreneurs, Captains, colleagues and the general public. We develop strategies to connect all stakeholders to Careem\'s journey, build lasting relationships, and ultimately create an enabling environment to build the most trusted technology platform in the wider Middle East.

Formed by policy, communication, social impact and creative specialists spread across nine cities in six countries, the team is driven by a mission to simplify lives, inspire the technology ecosystem and advance development across the region. A strategic approach to engagement and an alignment of values are what makes this group effective.

JOB PURPOSE

The Senior Internal Communications Content Writer will be Careem\'s internal journalist and will have the opportunity to work with all parts of Careem\'s business in order to engage Careem Colleagues in the organisation\'s mission and purpose and craft exciting stories to tell both internally and externally. They will be responsible for researching, writing and editing engaging, quality articles, interviews and business updates to inspire and reach all 1,400+ colleagues in 12 markets. They will help drive impact with the external communications and wider Corporate Affairs team by writing thought leadership content, website and blog copy, and event scripts. They will build relationships with key stakeholders in the business to research and identify exciting angles for content and help develop content for colleague experience initiatives.

SUMMARY

• Write, edit and create content for our internal and external platforms aligned with overall Corporate Affairs objectives in the form of news articles, business stories, product launches, customer-facing blogs, company announcements and more.
• Use passion and the strength of written content to keep colleagues informed and engaged with our company strategy and purpose.
• Become the champion of Careem\'s unique tone of voice and help colleagues across the business strengthen Careem\'s brand with accessible language.

KEY ACCOUNTABILITIES

Strategic and engaging writing

• Be able to swiftly grasp the Careem purpose and business model in order to search for interesting narratives beneath the surface and translate business developments into human interest stories that appeal to a wide audience mix.
• Develop creative, long-form content, at times under short deadlines, for internal and external campaigns and initiatives ranging from articles about business launches to colleague programme launch announcements to be distributed through channels such as the Careem intranet, internal newsletters, and on the company blog and website.
• Be an internal journalist in the company by studying a range of internal materials and speaking to a range of business stakeholders to understand and write about complex business strategies, launches and programmes in an easily understandable and engaging way.
• Connect with Careemers to write real stories about our Colleagues, Captains and communities and support narratives about our purpose and values.
• Be the champion of Careem\'s friendly and light tone of voice internally and externally on all platforms.

Internal Communications

• Think outside the box and find new ways to drive the company\'s strategic narratives in a Remote-First environment with new content series and videos, memes and interviews.
• Create, write and find engaging stories from across our markets and business verticals to populate our intranet and newsletter.
• Collaborate and think strategically with the internal comms team on content creation for internal campaigns and launches.
• Manage content creation of articles for the news section of our intranet site, write content for major business sections and edit and support with copy for team pages in line with the overall internal comms and intranet strategy.
• Create and edit engaging posts for our company-wide Slack announcement channel using text, images and gifs.
• Support the internal comms team to ensure that our principles of right message, right time and right people is applied to all channels.
• Collaborate with the design team to oversee creative design of internal content pieces such as infographics, banners and digital posters.
• Support internal comms events by moderating as the host or interviewer when needed and other required content preparations.

External Communications

• Collaborate with business topic owners to write customer-facing articles for the Careem blog.
• Be an editor and writer for the Careem website and help keep content up-to-date with business verticals and objectives.
• Liaise with the external comms teams in the markets for business launches, events and global press releases.

REQUIRED QUALIFICATIONS AND ATTRIBUTES

• 3-5 years of experience as a communications professional, journalist, content strategist or writer or copywriter.
• Background in communications, publishing, or agency is preferred but anyone with the relevant skills is encouraged to apply.
• Strong command of the English language with excellent writing skills in a variety of topics from business strategy and long-form news writing to lighthearted, short and fun content.
• Solid grasp of grammar, attention to details and ability to write high-quality content under tight deadlines.
• Confidence to research, engage and communicate with others at all levels of the business to develop compelling narratives.
• Proactive self-starter who can work effectively independently with limited supervision.
• Commercial acumen, curiosity and the ability to understand business objectives and how content fits into company strategy or a campaign.
• Collaborative attitude when it comes to working with a team.
• Experienced in stakeholder management in a wide range of teams.
• Sense of humor: Careem aims to do everything with a wink.
• Hunger to learn and grow in line with Careem\'s philosophy of remaining humble because there is always a better version.

ADDITIONAL PREFERED ATTRIBUTES AND EXPERIENCE

• Basic videography and photography skills
• Presentation skills and public speaking
• Experience working on internal or external campaigns

What we\'ll provide you

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:

• Be part of a hybrid working environment
• Work from any country in the world for 30 days a year
• Use Unlimited Vacation days throughout the year
• Access fitness reimbursements for health activities including: gym, health club and training classes.
• Work and learn from great minds
• Create impact in a region with untapped potential
• Explore new opportunities to learn and grow every day

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