We're #Hiring Senior Functional Specialist to lead our ERP, CRM, HRM, and Finance processes and drive end-to-end business automation. This role will shape how our systems evolve in future years, including RPA, AI-assisted workflows, and intelligent analytics around our Laravel-based ERP.
Key Responsibilities
Analyze, map, and optimize business processes across Finance, CRM, HRM, and Operations, with a strong focus on automation and scalability.
Design ERP, CRM, and HRM workflows that are ready for RPA bots, AI services, and integrated mobile/web applications.
Work with technical teams to define functional requirements, APIs, data structures, and integration points.
Define and improve approval chains, automated workflows, alerts, and exception handling rules.
Ensure all financial processes (GL, AP, AR, bank reconciliation, fixed assets, budgeting, cash flow) are correctly implemented and support automated posting and reconciliation.
Collaborate on dashboards and KPIs for management, including predictive and proactive indicators.
Identify and prioritize hyper automation opportunities (rules + RPA + AI + integrations) and contribute to a long-term automation roadmap.
Lead UAT, prepare training material, and ensure users can effectively work with automated processes.
Stay current with emerging ERP/CRM/HRM and automation technologies and recommend tools that support future growth.
Core Requirements
5-7 years of experience with ERP systems in at least two domains: Finance, CRM, HRM, or Operations.
Strong functional understanding of:
Finance: GL, AP, AR, bank reconciliation, financial statements, budgeting, cash flow.
Proven experience designing or improving automated workflows in ERP or similar business systems.
Solid understanding of APIs, data models, and integration concepts (you don't have to code, but you understand how systems connect).
Strong analytical and documentation skills, with the ability to convert business needs into clear functional specifications.
Excellent English communication skills and proven ability to work effectively.
Nice to Have
Experience with Laravel-based ERP or PHP-based business applications.
Hands-on experience with RPA / workflow / automation platforms (e.g., UiPath, Power Automate, n8n, Camunda, etc.).
Basic understanding of AI/ML use cases in business (invoice recognition, anomaly detection, scoring, recommendations).
Experience with BI / reporting tools (Power BI, Tableau, Metabase , or similar).
Job Type: Full-time
Pay: Up to AED7,000.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.