Job Description

To manage multiple client account teams within a country, region, or area with the aim to enhance and develop relationships with assigned and prospective clients resulting in achieved revenue target and customer satisfaction.

To be responsible for client management and for handling projects.

Preparation of proposals to the client through to final tabulations and/or reports/ presentations.

Responsible for regular client engagement and be the Insights partner

Direct line report team management

Client Servicing

Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards

Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations

Communicate client needs to appropriate team members

Provide "in office" research, administrative and operational support to senior staff

Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc

Functional /Technical

Maintain accurate and up-to-date knowledge on research techniques and applications

Provide value-added analysis and respond to special requests

Integrate multiple data sources to answer business issues

Perform quality checks on all reports for alignment to request, accuracy and correctness

Ensure standard operating procedures within area of responsibility are observed

Recommend improvements in work processes within area of responsibility

About You

• Curiosity drives your interest in what moves the market.
• You find potential in percentages.
• Managing time and deadlines comes naturally to you. You're known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you're always looking for what's next.

Qualifications

• Bachelor's Degree in any major from reputable University
• Minimum 2 to 5 years of working in quantitative market research (B2B research preferred)
• Knowledge of research techniques and methodologies, also statistics and multivariate analysis will be an added advantage
• Good client service skills and able to communicate and write effectively in English

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what's possible. How? We combine unparalleled datasets, pioneering technology, and the industry's top talent to create insights that unlock innovation. Join us and change the landscape.

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: