Job Description

Key Responsibilities:


1. Project Initiation


Attend site visits and assess conditions in relation to brand design requirements

Review Landlord Design Guidelines and provide feedback on risks or restrictions

Validate the LODs and ensure all necessary drawings are collected

Assess project timelines, milestone schedules, and raise concerns related to design workflow

Coordinate test fit plans, ensuring operational and design requirements are integrated

2. Design Development & Drawing Supervision


Coordinate all design stages

Act as the main contact point for all design consultants during delivery

Conduct official briefings to ensure understanding of brand, technical, and operational requirements

Track and manage consultant submissions, ensuring adherence to deadlines and landlord formats

Review drawings for alignment with brand guidelines, operational needs, and technical feasibility

Ensure coordination between kitchen, MEP, lighting, IT, signage, and other disciplines

Compile and issue the final coordinated design package to Project Managers for tender

Submit drawings to landlords and track feedback/action items

Provide material and FF&E specifications in coordination with designers; source alternates if required

3. Tender Phase Support


Assist the PM in developing BOQs and validating quantities/design alignment

Evaluate contractor qualifications and attend site/factory visits to verify capabilities

Respond to RFIs related to design and materials

Manage any sourcing requests for custom FF&E or specialty items

4. Construction & Execution Oversight


Conduct regular site inspections to monitor construction quality and design compliance

Identify design or build issues and work with PMs and contractors to resolve them

Review shop drawings, material samples, and mock-ups before approval

Track RFIs, submittals, and site delays related to design scope

Attend factory visits and production workshops to:

Inspect furniture and custom fixture production

Approve material finishes and build quality

Confirm alignment between design specs and physical output

Document findings from site/factory visits and escalate issues early

Support the Design Operations Lead with final inspections and snagging during handover

5. Brand Compliance & Franchise Support


Ensure all live projects and franchise locations comply with brand manuals and visual identity standards

Review external franchise submissions and flag any non-compliance issues

Coordinate with consultants to rectify deviations in layout, material, or signage

Maintain and update brand execution documentation and materials database

6. Documentation & Reporting


Maintain accurate and updated design folders, trackers, submission logs, and reports

Document challenges and lessons learned from each project to improve future delivery

* Support the Design Operations Lead in preparing audit reports and quality reviews