We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit
www.lenovo.com
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Description and Requirements
Ready to make an impact?
Join Lenovo as a Senior Customer Fulfillment & Logistics Professional! You will report to our Regional FF&GL Lead.
Responsibilities:
Manage the full order fulfillment cycle, ensuring accurate entry, timely delivery, and invoicing. Coordinate with manufacturing, planning, and inventory teams to secure product availability and dispatch. Act as the escalation point for customer delivery issues and exceptions. Plan and optimize transportation for domestic and international shipments, ensuring cost efficiency. Maintain strong relationships with freight forwarders, carriers, and 3PL providers; negotiate rates and service terms. Ensure compliance with shipping documentation, customs regulations, and export/import controls. Monitor and report key KPIs (OTIF, lead times, backorder rates) and drive process improvements for efficiency and cost savings. Collaborate with cross-functional teams to enhance service levels, reduce costs, and provide strategic insights on logistics trends.
Experience:
Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field (Master's preferred). 7-10 years of experience in logistics, customer fulfillment, or supply chain operations, ideally in manufacturing or industrial sectors. Proven track record managing carriers, freight forwarders, and 3PL partners. Strong knowledge of international shipping, customs procedures, and trade compliance. Proficiency in ERP and WMS systems (e.g., SAP) and advanced Microsoft Excel skills. (Lean/Six Sigma is a plus) Strong analytical and problem-solving abilities with data-driven decision-making. Excellent communication and stakeholder management skills. English and Arabic language necessary; Chinese is a plus.
What We can offer You:
An international team with a high focus on Gender Diversity.
Employee Assistance Program, e.g., for psychological, legal & financial consultancy
You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
Access to training for personal development - Internal E-learning Development Platform Available for Employees
Mentorship program
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations
: Saudi Arabia
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