Job Description

Overview Of The Role:
As a Senior Communications Manager for the Retail Division, you will lead the division's full communications agenda, aligning strategic messaging with both group objectives and retail leadership's vision. You will be responsible for developing integrated communications strategies, enhancing the Retail division's profile internally and externally, and positioning the Retail President effectively. This role involves a combination of strategic planning and hands-on execution, ensuring consistent and powerful communication across all platforms. It is an opportunity to significantly impact one of the region's most dynamic retail businesses by driving narrative development, managing high-stakes visibility, and delivering impactful campaigns.
What You Will Do:
General

• Serve as the lead communications partner for the Retail Division, working closely with the Retail President and leadership team.
• Lead division-wide internal communications, ensuring employees are informed, engaged, and connected to the business strategy while working closely with HR and people engagement teams.
• Drive executive communications for the Retail President and senior leaders, including speeches, townhalls, thought leadership, and media visibility.
• Develop and implement integrated communications strategies across media, digital, events, internal platforms, and social media to build reputation and support growth.
• Partner with retail brand communications teams and global partners to ensure alignment with group standards while respecting brand individuality.
• Oversee high-impact campaigns, launches, and events that position Retail as an industry leader and employer of choice.
• Manage agency partners and vendors to deliver best-in-class communications outputs.
• Provide strategic counsel to executives on issues management, stakeholder engagement, and reputation.
• Establish measurement frameworks to track performance, sentiment, and ROI.

Skills Required