Senior Broker Relations Manager
UAE, United Arab Emirates
Job Description
Reference: IN-71
Job Title: Senior Broker Relations Manager
Country: United Arab Emirates
Experience: 6-8 Years
Description:
Education, Experience and Qualifications:
Job Title: Senior Broker Relations Manager
Country: United Arab Emirates
Experience: 6-8 Years
Description:
- The Broker Relations Manager establishes, manages and maintains a business relationship with new or existing brokers and looks for opportunities for new relationships. Provides commission and information for brokers in an accurate and timely manner. Being a Broker Relations Manager troubleshoots all the administrative and specialized issues from brokers. Handles concerns, issues and questions from brokers.
- Actively seek and acquire new clients by creating rapport with Brokers.
- Provide prompt response to requests by brokers for quotations & support brokers in filling their requests on our platforms.
- Secure the renewal of key accounts by maximising client retention.
- Conduct visits to key brokers on regular basis developing strong relationships for business development.
- Conduct product training/presentations for Brokers/clients.
- Coordinate with the Brokers Channel Leader on providing additional incentives/discounts to his/her company's clients to keep their loyalty.
- Manage debt and achieve the relevant KPIs for his/her portfolio assigned by achieving assigned sales targets.
- Provide underwriting officers with requisite information to ensure prudent underwriting done.
- Follow up on insurance claims to solidify trust and safeguard Company reputation.
- Implement CRM to ensure broker expectations are exceeded.
- Effectively develop and maintain a simple data management system into managing the Brokers data.
- Efficiently respond to any online or telephone queries from brokers.
- Escalate all inquiries requiring a hire authority or approval to the Brokers Channel Leader.
- Assist in brand communication, research and reporting on industry sales trends and sales platform management to achieve company goals.
- Develop, monitor, and report on Brokers Key Performance Indicators (KPI) weekly, monthly and quarterly to Head of Sales.
- Develop an effective interface between brokers and other departments of the company.
- Represent the company at official functions and any other business as may be assigned or delegated.
- Prepare and follow up on sales budgets made for the brokers to furnish superior with daily reports.
- Comply with the Company's Code of Conduct.
- Perform other related duties as assigned.
Education, Experience and Qualifications:
- Bachelor's degree, preferably in Insurance or Business Administration or equivalent.
- 6 to 8 years experience in Insurance Sales & in dealing with Brokers.
- Microsoft Office Skills.
- Proficiency in English and Arabic languages.
- Good comprehension of insurance plans & underwriting processes.
- Excellent Reporting capabilities.
- Excellent Organisational skills.
- Excellent Communication & Follow up skills.
- Excellent Customer Service & Sales skills.
- Initiative and the ability to adapt to different situations.
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Job Detail
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Job IdJD1461496
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned