Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or tea.
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks, and food items.
Verbally receives and calls back customer orders in a friendly manner.
Reports all customer complaints to the manager on duty.
Responds proactively to prevent customer service situations.
Accurately rings sales orders into the cash register and counts back change to customers in a courteous and friendly manner.
Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.
Answers customer questions regarding coffee blends, preparation, and product freshness.
Sells and serves baked goods and miscellaneous food items to customers.
Maintains efficient, friendly service.
Requirements
Must have a minimum of 4 years of experience in GCC
Work Location - Abu Dhabi, Yas Mall
Job Type: Permanent Salary: AED3,500.00 - AED3,800.00 per month Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Senior Barista: 4 years (Preferred)
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