Provide support in recruitment, employee relations and outsourced management activities for Aldar Project entity.
Ensure high level of service consistency and satisfaction at all times.
ROLES AND RESPONSIBILITIES
Recruitment
Provide support in all recruitment activities as required by the line manager.
Coordinate with shortlisted candidate and hiring managers in scheduling interviews, attend interviews when required, assess candidates and provide accurate feedback after interviews;
Collate recruitment paperwork required for the preparation of offer letters.
Prepare offer letters where required; ensure all details are accurate prior to obtaining approval and issuing to candidates.
Employee Relations & Payroll
Facilitate payroll processes ensuring timely payment of salaries and other employee advances.
Manage the contract terms for new hires, promotions and transfers.
Handle the onboarding of new joiners.
Ensure timely coordination of IT equipment, office desk allocation, parking slots, stationary and other peripherals with internal stakeholders.
Ensure the new joiner is notified of the required office protocols prior to the date of joining.
Ensure employee desk including IT equipment, stationary and other peripherals are ready on the first day of joining.
Ensure employees have access to the time and attendance system.
Ensure onboarding paperwork i.e., all forms to fill-out by the employee, employment contract, etc are collected on the first day of joining and archived in the employee personnel file.
Create new-joiner details in ERP and assist employees in their setup of ERP;
Create and maintain employees’ personnel file, ensure all required employee information/documents are complete and up-to-date.
Review all types of Leave Requests receiving on a daily basis and take appropriate action (Approve/Reject/RFI);
Monitor staff adherence to the time and attendance, highlight areas of concerns and provide reports to respective line managers when required for action;
Handle external queries related to employee verification from banks.
Acts as a custodian for information on medical insurance; ensure employee requests and queries are attended to at all times.
Provide adhoc support in all employee-relations activities as required by the line manager.
OD & PM
Support in the drafting of JDs for new positions for validation by the OD & PM team.
Support in facilitating the Performance management cycle and activities in conjunction with the Corporate OD & PM team.
Learning & Development
Facilitate the learning & development trainings & activities for staff in collaboration with the group Talent Transformation team.
Participate in the evaluation and monitoring of training programs of staff.
Outsourced Management:
Handle outsourced staff, act as the custodian for information and contracts of outsourced companies.
Ensure timely processing of outsourced service provider related payments in line to the agreed terms and conditions / SLAs.
Coordinate with service providers on replacement and new hires in collaboration with line manager, as per the corporate direction.
Monitor and maintain the outsourced manpower databases and ensure all details are accurate and up-to-date.
Establish and maintain relationships with external service providers for future collaboration;
Provide periodic reports on the outsourcing activities as and when requested by the line manager
KEY RESULT AREAS
Number of complaints – semi annually
# of delays in processing operations
Accurate information on the internal system
# of non-compliance incident as per policy and UAE regulations
Qualifications
RELATED YEAR OF EXPERIENCE
Min of: 6+ years of experience in senior HR position within a leading regional organization.
FIELD OF EXPERIENCE
Experience in real estate or related industry is preferred
TECHNICAL AND INTERPERSONAL SKILLS
In depth knowledge of human resource management best practices
Strong conflict resolution/management skills
Strong communication and interpersonal skills
Excellent knowledge of UAE laws and regulations
QUALIFICATION
Bachelor degree in business administration or equivalent is required