Job Description

Degree Level: Bachelor's Degree
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JOB SUMMARY:
The Senior Alumni Affairs Officer, reporting to the Manager of Alumni Affairs, supports the implementation of Ajman University's alumni engagement strategy by coordinating programs, events, and communications that strengthen alumni connections. The role manages alumni data, digital platforms, and recognition initiatives, while also supporting the activities of alumni councils, chapters, and gatherings. In addition, the Senior Officer leads specific initiatives, mentors volunteers or junior staff, and contributes insights to the planning and enhancement of alumni engagement efforts.
DUTIES & RESPONSIBILITIES: * Develop, implement, and evaluate alumni engagement programs and projects, including strategic initiatives such as regional chapters and the Alumni Council.

• Plan and lead major alumni events including conferences, galas, reunions, and recognition gatherings, ensuring alignment with institutional goals.
• Prepare financial reports and proposals, ensuring effective fiscal oversight of alumni programs.
• Represent the University at alumni meetings, serving as a liaison between alumni and internal stakeholders to communicate feedback and advance initiatives.
• Serve on University committees to recommend and implement policies and procedural improvements related to alumni engagement.
• Collaborate with colleges to design and deliver programs that engage alumni in mentorship, lectures, and advisory roles.
• Stay current on alumni engagement trends and integrate best practices into strategies and campaigns.
• Manage and optimize CRM and digital platforms for alumni engagement, segmentation, campaign tracking, and reporting.
• Analyze alumni engagement data to generate insights that inform targeted outreach and long-term planning.
• Lead alumni data collection initiatives to ensure accurate, comprehensive, and actionable alumni records.
• Partner with Advancement to identify and cultivate alumni prospects for philanthropic support and giving opportunities.
• Design and implement alumni giving campaigns, leveraging digital platforms and communication channels.
• Promote a culture of giving and pride among alumni through events, communications, and recognition initiatives.
• Undertake additional responsibilities and special projects as assigned to advance the success of Alumni Affairs and the University.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Business Administration, Communications, Nonprofit Management, or a related field.
• Minimum of 5 years of relevant experience in alumni relations, advancement, events management, or a related field.
• Proficiency in both Arabic and English (written and spoken) to effectively engage diverse alumni and stakeholders.

KNOWLEDGE & SKILLS:

• Strong interpersonal and communication skills, with the ability to work effectively across diverse populations.
• Experience in planning, organizing, and delivering alumni programs, events, and recognition initiatives.
• Ability to coordinate and supervise volunteers and student assistants.
• Proficiency in alumni databases, CRM systems, and digital engagement platforms.
• Strong organizational and time-management skills to manage multiple priorities and deadlines.
• Competence in preparing communications, promotional materials, and digital content to support alumni engagement.
• Ability to make sound administrative and procedural decisions that support alumni initiatives.

WORKING CONDITIONS:

• Work is primarily performed in a standard office environment.
• The role requires flexibility, with occasional work outside normal business hours, including evenings, weekends, and holidays for alumni events and special engagements.
• May be subject to "on-call" responsibilities in case of urgent matters or emergencies.

SUPERVISION:
Reports to: Alumni Affairs Manager
Subordinates: NA

Skills Required