Job Title: Senior Agile Project Manager Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centered design, powerful data and strong tech to accelerate CX transformation at scale. The Catalyst Team is seeking a Senior Project Manager to join our full-time team as full-time employee. Our Project Managers are responsible for the ongoing execution and delivery for our valued clients. Top candidates will have client management and resource planning experience, strong communication skills, and a passion for sharing best practices and leading others. Responsibilities:
Project Leadership: Steering a project to ensure successful outcomes for both Catalyst and external stakeholders.
Maintaining Relationships: Building and maintaining working relationships with all internal team and building strong relationships with external client stakeholders.
Project Planning: Documenting and managing all identified tasks, effort, dependencies and milestones required to deliver the project.
Task Tracking: Ensuring that tasks are delegated effectively, are completed and burn down is monitored.
Resource Management \xe2\x80\x93 ensuring the correct resources are booked to work on the project. Directing, motivating the team and managing the project resources
Third Party Management \xe2\x80\x93 analyse validity of schedules submitted by third parties contributing to the project, and liaising with supplier representatives
Client Liaison: Communicating progress, issues and risks to stakeholders and project sponsors.
Facilitate Project Meetings & Workshops: Pro-actively scheduling, planning and facilitating project team meetings with internal and external team members.
Project Reporting: Monitoring actual project progress and providing reports to team members and stakeholders against time and budget.
Cost management: Interacting with the Catalyst Finance team to assist with the coordination of invoicing against project milestones.
Risk Management: Ensuring identification of risks and issues impeding the success of a project and facilitating project risk reviews with appropriate mitigation.
Change Management: Managing change throughout project lifecycle, documenting the impacts on schedule of proposed changes and develop solutions to minimise impact and ensure alignment to time and scope.
Qualifications:
Extensive experience of IT Project Management in a global consulting services organization with globally distributed development teams
Expertise in Agile/Scrum/SAFe/KANBAN methodologies in an onsite, nearshore and offshore model
Experience leading the delivery of digital transformation projects such as strategy and design, data and analytics, web and mobile development, digital platform implementation, test automation, RPA, managed services support
Understanding of digital transformation tools and technologies
Proven ability to manage and motivate a team
Ability to manage multiple projects and priorities simultaneously, working to tight deadlines
Exceptional written, verbal and executive communication skills, ability to present to senior management and key stakeholders
Decisiveness, problem-solving skills and the ability to delegate effectively
Knowledge of PM and Scrum tools such as MS Project, JIRA, Azure DevOps, Rally, Sharepoint etc
Bachelor\xe2\x80\x99s degree in business or related field
Willingness to travel as required
Location: ARE-Dubai- Marina Plaza Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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