The job holder will be responsible managing and preparing reporting documents, tracking the QA process, maintaining records of documents, upholding highest standards of professionalism to support with the achievement of organizational goals.
Key Accountabilities:
Prepare reports pertaining to the QA process and project handover plan.
Maintain accurate records, validate requests, and facilitate effective communication as an integral part of the team. Efficiently handle client, vendor, and team member interactions through calls, emails, and correspondence, fostering collaboration and streamlined operations.
Handle requests, manage QA cycle communications, and co-ordinate with internal teams, in order to contribute to the seamless delivery of services.
Facilitate highlighting key areas of improvement in the QA process cycle.
Provide utility records (DEWA and Empower; etc) for handed over, non-handed over, returned, and unsold units to the management for processing and payment settlement.
Maintain and co-ordinate records of PR and GRN for vendors pertaining to the orientation process
Co-ordinate with internal Stakeholders for smooth process for hand-over of projects to internal customers.
Be the custodian of documents pertaining to QA reporting and process.
Thoroughly verify the accuracy and completeness of property documents on Flash Drives/USBs related to Handover properties, ensuring customers receive all necessary documentation upon handover
Safeguard confidential official information by restricting access only to authorized individuals, protecting the company's interests and preventing unauthorized disclosure.
Co-ordinate with internal teams and external service providers to ensure effective communication and collaboration to optimize projects.
Raise purchase orders and monitor quotations received from vendors to ensure optimal process alignment and effectiveness.
Obtains the Director's approval or signature, ensuring a smooth and efficient processing workflow (quotations, property docs, etc)
Minimum Qualifications and Knowledge:
Diploma in any field; Bachelor Degree preferred
Minimum Experience (number of years):
Minimum 1-2 years experience in related field
Knowledge of local real estate laws and regulations and business environment
Job Specific Skills:
Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) for creating, editing, and managing documents, presentations, and spreadsheets.
Excellent time management
Ability to maintain accurate and organized records, files, and data.
Attention to detail
Excellent written and verbal communication skills
Active listening skills
Ability to collaborate effectively with colleagues from diverse backgrounds and work styles.
Problem-solving skills
Ability to adjust to changing priorities and work demands with a positive and flexible attitude.
Ability to maintain professionalism and build positive working relationships with colleagues and clients.
Prioritize and manage confidential information.
* Proficient in creating reports
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