Job Description

Role

The Senior Account Manager will play a pivotal role in managing client relationships, executing public affairs and advocacy strategies, and supporting government relations efforts, particularly in the UAE. The ideal candidate must have strong agency experience and a deep understanding of the media landscape in the UAE, along with a proven ability to manage multiple stakeholders and campaigns. Ideally, the candidate brings prior experience in managing clients from the healthcare and consumer sectors.

Primary Duties and Responsibilities

Act as the day-to-day lead for client accounts, ensuring seamless delivery of services Build and maintain strong relationships with clients, their partner agencies, media, and different stakeholders. Develop PA and advocacy plans and presentations in conjunction with senior staff Participate in client plan presentations Execute plans and projects on behalf of clients, with support from junior team members Monitor status and manage projects to ensure on-time completion in line with client expectations Oversee all project administrative duties including contract set-up and maintenance, time approval, and the preparation of accurate client reports (monthly, quarterly, annual) Mentor and oversee junior team members, ensuring high standards and professional development Support government relations and public affairs advisory efforts in the UAE for healthcare and consumer clients Apply strategic communications, public affairs, and campaign planning principles effectively Interpret and navigate the regulatory landscape in the region Utilize all available tools and resources to complete client tasks efficiently Build and maintain strong media and government stakeholder relationships Deliver compelling and well-structured presentations to both clients and internal stakeholders Collaborate effectively in a team environment with a resourceful and proactive approach Communicate clearly and professionally, both in writing and verbally Demonstrate strong critical thinking and problem-solving abilities Apply strong analytical and quantitative skills to client work Interpret market insights and apply them to drive impact

Requirements

5+ years of relevant work experience University degree in Business, International Relations, Marketing, Communications, Journalism, or a related field Strong knowledge of the UAE landscape Previous client servicing experience in an agency, preferably within the healthcare and consumer sectors. Excellent client relationship and customer service skills Proven leadership and decision-making abilities Strong analytical and critical thinking skills Ability to work under pressure, prioritize tasks effectively, and manage multiple projects simultaneously

Work Conditions

The physical abilities needed to perform the duties of this position, in addition to the office climate:


Office environment is general office setting Some travel may be required Must reside in Dubai or be willing to relocate Willing to work additional or irregular hours as needed and allowed by local regulations

Careers at APCO

Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.