The Senior Account Executive is involved with day-to-day support of client projects by drafting materials (i.e. stakeholder engagement plans, briefing documents, intelligence reports, executive positioning) and by conducting and analyzing research on a variety of client-related issues. The Senior Account Executive is responsible for coordinating client meetings and events, and working on client deliverables under the supervisor of a Consultant or assigned account manager. The Senior Account Executive is expected to demonstrate strong tactical abilities and writing fundamentals, and have strong written and oral communication skills. The Senior Account Executive will interface with all levels of staff and may have contact with staff members of the client\xe2\x80\x99s organization regarding project issues. Primary Duties and Responsibilities Senior Account Executive Duties:
Prepares customized credential packages for prospective clients, highlighting APCO capabilities, relevant case studies, and high-level industry notes and observations (which requires a minimal review by project managers)
Drafts complete initial proposals for client work
Participates actively in internal and client meetings, offering knowledgeable observations and suggestions
Is able to maintain email/telephone contacts with clients as needed, without requiring a supervisor to intervene on routine matters
Contributes to and prepares the public affairs or communications related material with minimal guidance and review by managers
Proactively identifies external meetings and trainings to attend to build sector knowledge and contacts Demonstrates awareness of utilization and expectations, coordinating with project leaders to manage them
Client Relationship Management Duties:
Develops understanding of client issues through research and monitoring of relevant issues
Demonstrates a strong client service ethic
Effectively contributes to client account
Responds to requests from team in timely manner
Communicates proactively with project manager and team on status of deliverables/assignments Consistently behaves in a professional manner when dealing with people in all capacities
Professional Development Duties:
Demonstrates commitment to their own professional growth and development
Actively acquires knowledge about industry and practices
Open to learning new things, responds positively to feedback from others
Identifies and follows industry or sector of interest
Seeks feedback on performance; identifies internal or external mentor
Takes initiative to participate in training when available
Readily adapts and shows enthusiasm for learning new systems
Attends external events and networks
Ad hoc Assignment/reports: As per the Direct Manager\xe2\x80\x99s requests Competencies
Excellent communication skills written and verbally
Excellent writing skills
Analytical skills
Presentation skills
Research skills
Ability to multitask and work under pressure in a fast-paced environment
Excellent organization and time management skills, strong attention to detail
Initiative skills
Teamwork skills
Ability to be flexible, resilient, solution oriented and creative Service-orientated attitude, proactive thinker, information seeker
Requirements
Bachelor\xe2\x80\x99s Degree in Mass Communication, International Relations, Public Relations or Equivalent
2-3 years of relevant experience Experience in dealing with the Healthcare sector is a plus
Work Conditions The physical abilities needed to perform the duties of this position, in addition to the office climate:
Office environment is general office setting
Some travel may be required
Must reside in Dubai or be willing to relocate
Willing to work additional or irregular hours as needed and allowed by local regulations
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