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The Sr. Account Executive is responsible for achieving and exceeding individual sales targets in accordance with the sales plan, through effective lead sourcing, client and relationships management. The Sr. Account Executive will provide a professional level of customer service and account insight to prospective exhibitors.
Job Summary/Responsibilities
Research and seek new leads, ensuring an active and ongoing sales pipeline
Achievement of individual sales revenue targets within timelines
Maintaining consistent and productive number of calls and meetings on a weekly basis
Monitoring and enhancing exhibitor satisfaction levels
Timely & accurate reporting of sales results and activities
Main Duties & Responsibilities:
Sales
Achieve and exceed set revenue targets for the assigned products and events in accordance with the sales plan
Drive to seek new business leads, responding promptly and professional to incoming enquiries
Build and maintain strong client relationships
New business
- Developing new business and revenue streams, including sponsorship and other non-square meter revenue sources through market research, telephone contact, industry networking and client meetings
- Actively seek/ research and generate new leads across the sector
- On-site account management to achieve high exhibitor satisfaction levels
Customer retention
- Once new customers have been built you need to account manage achieve high exhibitor satisfaction levels
- Ensuring adherence with exhibitor satisfaction guidelines
- Securing feedback to be assessed on improvement strategies, and building relationships further
Reporting
Data capture of sales activities/calls and updating the CRM
Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.
Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
Awareness and understanding of floor plan optimisation
Effective communication with other internal departments including operations, marketing, finance to maximise client experience.
Perform any other duties commensurate with the grade and level of responsibility.
Qualifications
What we\'re looking for:
Minimum Education Level:
Educated to degree level or equivalent Background Knowledge, Skills & Experience:
Essential
Experience in sales and used to working towards targets
Experience in building relationships and selling across Africa
Highly driven and self-motivated
Computer literate
Effective verbal and written English communication skills
Strong interpersonal skills
Attention to detail
Additional Information
Additional Information:
We know that sometimes the \'perfect candidate\' doesn\'t exist, and that people can be put off applying for a job if they don\'t fit all the requirements. If you\'re excited about working for us and have most of the skills or experience we\'re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.