About CyberArk:

CyberArk (NASDAQ: CYBR ) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads, and throughout the DevOps lifecycle. The world\'s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com , read the CyberArk blogs, or follow on Twitter via @CyberArk, LinkedIn, or Facebook



CyberArk is looking for a Security Services Manager- Middle East and Africa based in UAE. In this role you will play a key role in driving the Business Transformation and Services revenue expansion, by ensuring the engagement, success, retention and growth of CyberArk Customers.

This role will report to a Senior Manager of Security Services and will work closely with the Sales, Solution Engineering and Customer Success teams.

Responsibilities:

Leading high-quality and successful delivery of all Security Services engagements and acts as the point of escalation for the team, providing necessary guidance on all issues that might arise

Provide CyberArk expert technical services to enterprise customers, while optimizing technical delivery methodology and delivery model for customers

Present CyberArk\'s Security Services value proposition effectively and proactively seek out new security services opportunities. Participate in sales activities, Drive adoption including positioning technical services, scoping, solutioning, estimating and proposing

Collaborate with other teams/divisions, regional delivery partners, strengthen relationships, and identify incremental business opportunities

Overview the workload of the Security Services Team by ensuring adequate service delivery coverage in all situations

Contribute to the expansion of services within the region

Communicate all processes and best practices and learnings gained to/from the field

Actively participate in wider leadership projects and initiatives

Respond to requests from both internal and external customers/clients

Requirements:

• 5 or more years of experience working in a customer-facing technical role/ Project manager
• Experience managing complex delivery projects to meet customers\' objectives
• Experience with the following technologies: IDM, SSO, SIEM, Application Servers, Authentication Products, and Ticketing Systems

Experience with Cloud Services - AWS, Google, Azure

Experience working with Salesforce, Financial force, Gainsight

Strong verbal and written communication skills

MIS/Computer Science Degree or equivalent experience is an advantage

Fluent Arabic and English

We are proud to foster a diverse and inclusive workplace, where every individual\'s unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability.

CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs

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CyberArk