Job Description

Founded in 2003, Magnum Security provides proactive security services to the UAE's wide range of customers in a variety of industries and customer segments. Magnum Security has earned its reputation as a highly dependable choice for security services within the UAE. We are currently seeking an experienced Security Operations Manager.

We are seeking a highly experienced and SIRA-licensed

Security Operations Manager

to oversee and manage all security operations across multiple facilities. The ideal candidate will have strong leadership skills, in-depth industry knowledge, and proven expertise in handling large security teams within the

Facilities Management sector

.

Key Responsibilities :

Oversee the daily operations of the security division, ensuring compliance with SIRA regulations and industry standards Manage and supervise the lifeguarding division, ensuring certified personnel are deployed at required sites and operations meet safety protocols Prepare and manage duty rosters, shift allocations, and leave planning across multiple sites Lead initiatives to improve staff morale, conduct welfare programs, and support employee engagement Monitor site operations, perform regular inspections, and ensure adherence to health and safety regulations Liaise with clients, management, and regulatory authorities to resolve issues and ensure service excellence Maintain all security and lifeguard personnel documentation, training records, and incident logs Coordinate with HR for recruitment, onboarding, disciplinary actions, and staff evaluations Ensure security systems (CCTV, access control, alarms) are properly monitored and maintained Handle emergency situations, incidents, and escalations in a professional and timely manner

Requirements :

Master's Degree in a relevant field , 10-15 years of total experience, with at least 5 years in a managerial role in the FM/security sector

Manager in SIRA license/certification is mandatory, Experience in

lifeguarding operations

or coordination (preferred) Strong knowledge of UAE security laws, emergency response, and risk management Experience in preparing rosters, managing shift allocations, and tracking leave balances Proven experience in

staff welfare, engagement, and retention programs

Strong leadership, interpersonal, and conflict-resolution skills Proficient in MS Office, scheduling tools, and basic reporting

Preferred :

PSPD License

(Public Security Police Department) - Added Advantage Lifeguard Certification or Lifeguard Management Experience Experience handling residential, hospitality, or recreation sector security Bilingual (Arabic & English) is a plus
Job Type: Full-time

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Security Operation: 5 years (Required)
Location:

Dubai (Required)
Willingness to travel:

* 100% (Required)