Job Description

Job Summary:

The Security Operations Coordinator is responsible for supporting and overseeing the daily operations of the security and lifeguard teams to ensure a safe and secure environment for guests, residents, and staff. This role involves scheduling, monitoring, reporting, and coordinating resources to maintain high standards of safety, customer service, and incident response.

Key Responsibilities:

Coordinate day-to-day operations of on-site

security guards and lifeguards

. Develop and manage staff schedules to ensure adequate coverage across all shifts and locations. Serve as the primary point of contact for on-duty personnel, providing support and guidance as needed. Monitor incident reports and logs; ensure incidents are properly documented and escalated. Conduct regular inspections of security and lifeguard stations, equipment, and post orders. Assist in recruitment, onboarding, and training of new guards and lifeguards. Ensure all team members follow safety protocols, emergency procedures, and company policies. Maintain accurate records of attendance, certifications (e.g., CPR, lifeguard training), and patrol/activity logs. Support the enforcement of facility rules and regulations to promote a safe and respectful environment. Coordinate emergency response efforts in the event of accidents, injuries, disturbances, or hazards. Communicate and collaborate with facility management, guest services, and other departments.

Skills & Competencies:

Strong organizational and leadership skills. Excellent communication and interpersonal skills. Ability to remain calm and decisive in emergencies. Proficiency in basic computer applications (scheduling , incident reporting systems, email, etc.).
Job Type: Full-time