We are looking for an experienced Sea Logistics Reefer, Pharma and Vinlog Manageto take on a challenging and evolving role.

Your Role

You will be leading and motivating of the Sea logistics Reefer, Pharma and Vinlog Customer service/ operations team in our Dubai Branch !

Your Responsibilities

• Leading and motivating of the Sea Logistics Reefer, Pharma and Vinlog Customer Service/ Operations Team.
• Ensure the team will be the customer?s face from booking to invoicing - working in close collaboration with all the involved stakeholders.
• To be charge of any project related to the customer care team (e.g. erosion, Care connections, etc).
• To ensure a proper SME Customers on boarding.
• To arrange monthly review meetings in coordination with the support team to analyse and review the process and performances.
• To ensure the main financial KPI target provided by finance are met.
• To follow the applicable Pharma Chain Working Instructions for all common Pharmaceutical shipments and operations.
• Responsible for the guaranty that the processing of Pharma-related activities are performed according to regulations of WHO re Pharmaceuticals products (GDP) in accordance with U.A.E. regulations and comply with internal procedure of Kuehne + Nagel and working instructions related to GXP.

Your Skills and Experiences

• Minimum 5 years of related experience.
• Analytical thinking and an affinity for numbers, paired with cost-conscious ability to act.
• Communication is your core competency, because you are in constant contact with various internal departments, partners and customers and can appear there with confidence.
• You always work quality and customer-oriented and convince with your proactive way of working. You like to think outside the box and look forward to growing professionally and personally as part of a team.

Good Reasons to Join

We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.