Job Description

Position:Scrum Master

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Our Story

We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customeraEUR(TM)s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.

Role Overview

Arrow Electronics is seeking a proactive and experienced Scrum Master to support cross-functional Agile teams working on Arrow.com, one of the largest B2B electronics e-commerce platforms in the world. The Scrum Master will be responsible for guiding teams through Agile delivery processes, enabling continuous improvement, and fostering a culture of collaboration and accountability.

Key Responsibilities

Serve as Scrum Master for 1-2 Agile teams within the Arrow.com digital transformation program

Facilitate Agile ceremonies (daily standups, sprint planning, retrospectives, demos, backlog refinement)

Coach team members, Product Owners, and stakeholders on Agile values, principles, and best practices

Identify, remove, and escalate impediments to ensure continuous delivery of value

Drive Agile maturity and team performance metrics (velocity, throughput, cycle time, etc.)

Collaborate closely with Technical Analysts, Developers, and Product Owners to ensure backlog health and sprint goal alignment

Support the adoption of Agile delivery tools such as Jira, Confluence, and Miro

Work with the Agile Delivery Manager to align team delivery with broader platform initiatives and technical standards

Promote a safe environment for innovation, experimentation, and continuous learning

Required Qualifications

3+ years experience as a Scrum Master in enterprise Agile environments

Strong knowledge of Agile frameworks including Scrum, Kanban, and SAFe

Experience supporting digital product teams in e-commerce, retail, or customer experience platforms

Proven ability to guide teams through change and digital transformation initiatives

Hands-on expertise with Jira and Confluence for Agile tracking and documentation

Excellent facilitation, communication, and servant leadership skills

Preferred Skills

SAFe Scrum Master certification (SSM), Certified Scrum Master (CSM), or equivalent

Experience with scaled Agile delivery models and cross-team coordination

Familiarity with platforms like Adobe Experience Manager (AEM), SAP Commerce Cloud (Hybris), and API-first architectures

Exposure to DevOps pipelines and CI/CD workflows

Ability to support team performance analytics and OKRs

Why Join Arrow?

Work on high-impact initiatives for a Fortune 100 digital leader

Help scale Agile practices across a globally integrated digital platform

Collaborate with top talent across IT, product, UX, and business teams

Contribute to the transformation of Arrow.comaEUR(TM)s digital commerce capabilities #LI-JC1

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Business Support

R237351