Job Description

School Receptionist
Job Location : Dubai, United Arab Emirates
Main Responsibilities:

• Act as the first point of contact for enquiries and telephone calls coming into the school.
• Assist with updating the school's databases, including the parental messaging system.
• Ensure that messages are passed appropriately to members of staff and children.
• Meet and greet visitors and parents ensuring a warm welcome.
• Assist with the preparation, distribution and mailing of written communication from the Head,
• Deputy Head and staff to parents and the wider community.
• Answer electronic mail efficiently and accurately.
• Update and maintain the school's daily register including logging it on eSIS
• Assist in maintaining the School's daily fire register including signing in/out of students and staff.
• Act as the first point of contact for the School's missing child and emergency response policies.
• Liaison between the School's third-party service providers and parents.

Minimum Qualification :

• Degree in Business Administration (Desirable)
• A university/college degree is an asset
• Certificate in Business Administration or related (essential)
• A minimum of 2 years of experience in a customer-focused role
• Experience in the education field (Desirable)

Job Specific Knowledge & Skills :

• Fluent in English Communications skills, written, and oral
• Arabic speaker is preferable
• Strong interpersonal skills to aid in daily contact with parents in a diverse multicultural environment
• Excellent office management skills
• A high level of professionalism and consideration of the well-being of children
• Respect for all members of a school community.
• An excellent telephone manner is required along with a discrete personable temperament.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.

Skills Required