Job Description

:

We are looking for a friendly, professional, and organized

Salon Receptionist

to join our team. As the first point of contact for our clients, you will play a key role in creating a welcoming environment, providing exceptional customer service, and ensuring smooth salon operations. If you have excellent communication skills, a passion for the beauty industry, and a positive attitude, we'd love to hear from you!

Responsibilities:

Greeting Clients:

Welcome clients with a warm and friendly demeanor, making them feel comfortable and valued upon entering the salon.

Appointment Management:

Schedule, confirm, and reschedule client appointments, ensuring the salon's booking system is up-to-date.

Client Check-In/Out:

Assist clients with checking in and out, processing payments, and providing receipts.

Customer Service:

Answer phone calls and emails, address inquiries, and handle any issues or concerns promptly and professionally.

Product Sales:

Promote and sell salon products, upsell additional services, and provide information about services offered.

Salon Maintenance:

Ensure the salon's front area, reception desk, and client waiting area are neat, organized, and welcoming.

Client Records Management:

Keep accurate client records, including personal information, appointment history, and any special requirements.

Communication with Staff:

Coordinate with salon staff to ensure smooth service delivery, manage scheduling conflicts, and provide updates to stylists or technicians.

Cash Handling:

Process payments via cash, credit card, or mobile payments and keep track of cash flow accurately.

Managing Salon Supplies:

Assist in monitoring and maintaining inventory for salon products and supplies.

Qualifications:

Previous Experience:

Previous experience as a receptionist, customer service, or administrative role, preferably in a salon, spa, or related industry.

Communication Skills:

Excellent verbal and written communication skills, with the ability to interact positively with clients, staff, and vendors.

Organization:

Strong organizational skills and attention to detail to manage appointments, client records, and the reception area.

Technology Proficiency:

Comfortable using salon booking software, point-of-sale systems, and basic office equipment (computers, phones, etc.).

Multitasking Ability:

Capable of managing multiple tasks at once, including answering the phone, greeting clients, and managing appointments during busy periods.

Professionalism:

A polished appearance and the ability to maintain a calm, friendly, and professional demeanor at all times.

Sales Skills:

Ability to promote and upsell products and services effectively.

Team Player:

Ability to work collaboratively with salon staff to ensure a seamless experience for clients.

Preferred Skills:

Knowledge of salon software (Short-cut) or willingness to learn. Previous experience in a beauty-related environment (salon, spa, wellness center, etc.). Basic understanding of salon services and products to answer client questions and provide recommendations. Bilingual abilities are a plus, but not required.
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Experience:

Salon receptionist: 1 year (Required)
Application Deadline: 30/06/2025
Expected Start Date: 30/07/2025