Job Description

We are seeking a vibrant and customer-oriented Receptionist to join our team. You will be the first point of contact for clients, responsible for managing client communications, booking appointments, looking after the products and ensuring the smooth operation of the salon's front desk. The ideal candidate will have excellent organizational skills, a warm and welcoming personality, and experience using salon booking and payment systems.

This is a position at a ladies salon, all applicants must be female.

Key Responsibilities:

Client Communication:

Greet clients warmly and ensure they feel welcome and valued. Answer phone calls, emails, and inquiries promptly and professionally. Provide information about salon services, products, and pricing to clients.

Appointment Booking:

Use salon booking system to schedule and manage client appointments efficiently. Coordinate appointments with salon staff to ensure smooth workflow. Follow up with clients to confirm appointments and provide reminders as necessary.

Administrative Duties:

Maintain accurate records of client information, appointments, and transactions. Process payments using card payment machines and handle cash transactions. Handle retail sales of salon products and maintain inventory as needed.

Salon Maintenance:

Ensure the reception area is clean, organized, and presentable at all times. Assist designated staff in maintaining cleanliness and tidiness throughout the salon. Monitor and replenish salon supplies as needed.

Customer Service:

Address client concerns or complaints promptly and professionally. Act as a liaison between clients and salon staff to ensure exceptional customer service. Create a welcoming and hospitable atmosphere for clients.

Qualifications and Skills:

Previous experience as a receptionist or in a customer service role, preferably in a salon or spa environment. Proficiency in using salon booking systems and card payment machines. Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Punctual and reliable with a positive attitude. Knowledge of salon products and services is a plus.
If you are passionate about delivering exceptional customer service and thrive in a dynamically beautiful salon environment, we encourage you to apply for this position. Bring your vibrant personality and organizational skills to our team and be a part of creating memorable experiences for our clients.

Job Type: Full-time

Pay: AED3,500.00 - AED8,000.00 per month

Experience:

Admin: 2 years (Preferred) Salon Booking System: 1 year (Required) Receptionist: 2 years (Preferred)
Language:

English (Required)
Location:

* Dubai (Preferred)