Greet clients warmly, offer beverages, and ensure a positive experience from the moment they enter the salon.
Appointment management:
Schedule, confirm, and cancel appointments for all staff, using a booking system and sending reminder messages.
Communication:
Answer and direct phone calls, respond to emails and social media inquiries, and address client questions and complaints.
Front desk operations:
Manage all aspects of the front desk, including processing transactions, handling payments, and issuing receipts.
Administrative tasks:
File client records, manage inventory for office and retail supplies, and handle incoming/outgoing mail and deliveries.
Sales and marketing:
Upsell services and products, inform clients about promotions, and ensure the reception area is clean, organized, and professionally presented.
Canva proficiency:
Experience using Canva's various features, including templates, elements, and the new AI tools.
Maintain a tidy reception area.
Skills and Qualifications
Excellent communication and customer service skills
Proficiency with appointment scheduling
Experience with point-of-sale (POS) systems
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment
Previous experience in a salon or customer-facing role is a plus
Job Types: Permanent, Contract
Contract length: 24 months
Pay: From AED2,500.00 per month
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