Job Description

Perform all necessary administrative work like entering data in the system, filling forms, updating data bases, etc. Maintaining files and records in orderly manner. Monitor stock control system for inventory of consumables and stock items. Maintain an up-to-date inventory, with control on expiry dates, in order to ensure consumption of products prior to expiry. To alert the management with proper reports of any approaching expiries. To make orders and follow up on deliveries. To be proactive with always seeking for better Supplies that are cost and quality effective. To track any damaged products with proper records/reports. To communicate effectively with all departments to ensure their needs for products are followed up. To replenish all necessary items in your designated area according to HOA standards. To assist Operations Management in maximizing profit through driving revenues and controlling costs within the business. To assist in achieving budget through planned initiatives and controlling. Any other assignments that may be advised by the Management To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all time. Make- up is a requirement as per the Spa standards. If requested to work in reception on occasions - welcome Guests, greet Guests and Members, explain and upsell the facilities if required, products and services available. Be proactive and ascertain individual needs. Ensure Guest / Member satisfaction at all times Provide accurate information to customers at all times when asked. To keep up-to-date with the latest trends, supplies and technologies. To report all problems or complaints related to the Spa to the Line Manager. Communicate via logbook, daily briefings, and staff meetings, depending upon urgency. To undertake full assessment of client's requirements and suitability of treatments and products offered. To ensure the highest standards of cleanliness and tidiness in the Spa. To understand all current activities and promotions within the HOA Spa. To be responsible for the consistent great experience that exceeds customer's expectations and meets required standards. Participate in any scheduled training programs and attend the internal Spa meetings. To consistently display evidence of the following key characteristics required for optimal delivery of customer service to members, guests & staff i.e. Enthusiasm, teamwork, initiative, adaptability, empathy & accountability. Adherence to Standard Operating Procedures Manual. Job Type: Full-time Salary: AED3,000.00 - AED3,500.00 per month