Job Description

At Horizontal Digital, we hold ourselves to one belief: You're only as good as your worst customer experience.

That belief drives us to fuse

strategy, data, design, and technology

to create experiences that solve real business challenges for global brands.


We live by five core values:

Lock Arms, Show Hustle, Embrace Change, Elevate Empathy, and Never Settle.

They guide how we work with each other and how we deliver impact that is

1,000x stronger

-- for our clients and communities alike.

The Opportunity

As a

Principal Solution Architect - Salesforce

, you'll act as the

technical seller and trusted advisor

in strategic enterprise engagements across Salesforce's ecosystem -- including

Sales, Service, Marketing, Experience, and Data Clouds

.


You'll partner closely with Horizontal's sales and delivery teams to

lead pre-sales

,

define cross-cloud architectures

, and

translate business objectives into scalable Salesforce solutions

that drive measurable outcomes.


You'll balance

50% sales and strategy

with

50% technical delivery oversight

, owning and co-ordinating the full solution lifecycle from

pre-sale to client success

.

What You'll Do

Lead

solution design during new business pursuits

, working hand-in-hand with Sales to shape deals and position Horizontal as the preferred Salesforce partner. Translate complex business challenges into

cross-cloud Salesforce solutions

(Sales, Service, Experience, Marketing, Data, Analytics, and Industry Clouds). Conduct

discovery and architecture workshops

with C-level and senior stakeholders, identifying transformation opportunities and value realization paths. Craft

technical solution narratives

and visual architectures for RFPs and client presentations. Clearly articulate

Horizontal Digital's Salesforce capabilities, offerings, and differentiators

through demos, proposals, and proof-of-concepts. Support go-to-market (GTM) campaigns and practice growth through

thought leadership and enablement

on emerging Salesforce technologies. Serve as a

bridge between pre-sales and delivery

, ensuring the proposed architecture is achievable, scalable, and outcome-driven. Collaborate with Technical Architects, Data Architects, and Integration teams to align solution components and reduce risk. Guide clients through

best practices

, balancing innovation with operational stability.

What You Bring

7+ years

of client-facing consulting and/or pre-sales experience in the Salesforce ecosystem. Proven track record in

solutioning and selling

multi-cloud Salesforce transformations (Marketing Cloud, Sales/Service Cloud, Experience Cloud, Data Cloud, CRM Analytics, etc.). Strong

business acumen

with the ability to engage C-level executives in outcome-driven discussions. Salesforce certifications across

Sales, Service, or Marketing Cloud

(Consultant or Architect level preferred). Strong communication skills -- capable of simplifying technical complexity and telling compelling solution stories. Entrepreneurial mindset -- proactive, adaptable, and energized by fast-paced, high-impact client work. Bachelor's degree or equivalent experience.

What Defines Success

You influence enterprise decisions through

solution-led selling

. You architect with intent -- ensuring every solution drives

client growth and measurable ROI

. You elevate Horizontal's reputation as a

Salesforce innovation partner

through thought leadership and collaboration. * You help clients become

confident owners

of their Salesforce ecosystem through clear documentation, enablement, and governance.