Maintain and customize CRM Sales, Service and Community Cloud implementations. Develop custom and OOB solutions using Salesforce functionality (APEX, SOQL, SOSL, Lightning Components, etc.) Build custom reports, dashboards, and workflows, perform administrative tasks \xe2\x80\x93 setting up roles, profiles, users, email Services, page layouts, workflow, alerts actions, reports and approval processes, Data management, and export as per Business requirements. Implemented security and sharing rules at the object field and record level for different users at different levels of an organization. Create various profiles and configure role permissions based on the organizational hierarchy Ensure user experience is considered while designing the page layouts and implementing functionalities, and suggest improvements in UI/UX for current implementation based on user needs. Develop applications using Apex/Visualforce/Lightning Components on the Force.com platform Responsible to build integrations with other systems (such as, NetSuite, custom applications) using REST and Web Services Responsible to test and debug code to ensure that production systems continue to meet user needs Support QA in functional and system level testing and fix defects Research and recommend new Salesforce features and App exchange applications suited for Business requirement and support implementation and integration to Salesforce platform. Identify and lead data migration exercise from existing bespoke applications to CRM platform. Provide day-to-day end-user support. Should be able to manage time effectively and prioritize production issues and enhancement requests to provide timely and effective support to Business users within defined SLAs. Document and track the change requests, support QA and Business users during internal testing and UAT Job Types: Full-time, Permanent Salary: AED2.00 - AED17.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Salesforce? (Preferred)