Job Description

The Sales Support Executive will play a key role in supporting the sales team by managing order documentation, coordinating production and delivery timelines, and ensuring smooth end-to-end order execution. The role requires strong organizational skills, attention to detail, and proficiency with ERP or documentation systems.

Key Responsibilities

Assist the sales team with order entry, quotation preparation, and invoicing using ERP software. Maintain accurate records of quotations, purchase orders, delivery notes, and invoices. Coordinate with production, procurement, and logistics teams to track order progress and ensure timely delivery. Support project management of customer orders, ensuring all required documentation and approvals are completed on schedule. Communicate with customers for order confirmations, updates, and documentation requirements. Generate and maintain sales-related reports, helping the team track performance and delivery schedules. Assist in process improvements related to sales administration and ERP system usage.
Requirements

Bachelor's degree in Business Administration, Engineering, Textile/Garment Technology, or a related field. Previous experience (2-5 years) in sales coordination, sales support, or order processing roles. Familiarity with ERP software and document management systems. Strong organizational, multitasking, and communication skills. Proficiency in MS Office (Excel, Word, Outlook). Ability to work collaboratively with internal teams and maintain high attention to detail under tight deadlines.
Preferred Background

Experience in the workwear, uniforms, or PPE manufacturing and trading industry. Technical or engineering background to understand product specifications and customer requirements.
Job Types: Full-time, Permanent

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Required)
Experience:

sales coordination, sales support: 3 years (Required) ERP: 2 years (Required) MS office: 2 years (Preferred)
Language:

* English (Preferred)