Job Description

We are seeking a proactive and detail-oriented

Sales Support Executive

to join our dynamic team. The ideal candidate will play a key role in supporting the sales department, ensuring smooth operations, and delivering exceptional service to our customers.

Key Responsibilities:

Sales Support:

Assist the sales team with order processing, quotation preparation, and prompt handling of customer inquiries in a professional manner.

Order Management:

Manage end-to-end order processing, from entry to shipment coordination, ensuring accuracy and timely delivery with proper documentation.

Customer Relationship Management:

Build and maintain strong relationships with customers by addressing their needs and concerns effectively to foster long-term partnerships.

Sales Coordination:

Collaborate with internal departments including logistics, finance, and production to ensure seamless execution of sales activities and timely product delivery.

Market Research:

Conduct research on industry trends, competitors, and customer preferences to identify new business opportunities and support strategic planning.

Sales Reporting:

Prepare and analyze sales reports and performance metrics to support decision-making and identify areas for improvement.

Documentation & Compliance:

Maintain accurate records and ensure compliance with company policies and legal requirements related to sales operations.

Team Collaboration:

Work closely with the sales team, share insights, and contribute to team meetings to achieve collective goals.

Continuous Improvement:

Identify opportunities for process enhancements and implement best practices to improve efficiency and effectiveness in sales support.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or related field. 2+ years of experience in sales support or customer service roles. Strong communication and organizational skills. Proficiency in MS Office and CRM systems. Ability to multitask and work in a fast-paced environment. Knowledge of the aluminium or construction industry is a plus.
Job Type: Full-time

Education:

Bachelor's (Preferred)
Language:

* Tagalog (Preferred)