. The role involves team supervision, sales strategy implementation, and ensuring top-tier customer service at all times.
Key Responsibilities:
Supervise and motivate the sales team to meet and exceed store targets.
Monitor daily sales performance and implement improvements.
Train new and existing staff on products and customer service standards.
Oversee merchandising, inventory control, and store cleanliness.
Handle escalated customer issues professionally and efficiently.
Track sales data and prepare performance reports for management.
Stay up-to-date with market trends and competitor products.
Requirements:
Diploma or bachelor's degree in business or related field.
3+ years of retail experience, with at least 1 year in a supervisory role.
Solid knowledge of mobile phones and accessories.
Strong leadership, problem-solving, and communication skills.
Proficiency in Microsoft Office and POS systems.
Job Types: Full-time, Permanent
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