Job Description

Designation: Retail Sales Associate

Company Name: Dar Al Rayan Laundry

Location: Sharjah

Benefits: Salary + Comission - Visa and Medical Insurance

Duty Timings : 10 am to 10 Pm - Monthly 4 off days

Job Overview

:

The Laundry is a reputable and customer-focused laundry service provider in Sharjah, dedicated to delivering high-quality laundry care with a commitment to customer satisfaction. We are looking for a motivated and friendly Retail Counter Staff member to join our team, helping to create a welcoming environment and ensuring a seamless experience for our customers.

Key Responsibilities:

1. Customer Service

Greet customers warmly and assist them with the drop-off and pick-up of laundry items. Address customer inquiries, assess their needs, and provide solutions to meet their requirements. Promote our services to customers, encouraging upsells and additional services where appropriate. Strive to increase 5-star Google reviews and overall customer satisfaction.

2. Operations and Sales

Receive and process payments accurately for laundry services. Sort and inspect incoming laundry items to ensure quality standards are met. Increase overall shop sales by providing personalized service and upselling relevant products and services. Gather customer feedback for improvement and communicate it with the operations team.

3. Shop Maintenance

Maintain a clean, organized, and well-presented workspace to enhance the customer experience. Handle minor repairs and take necessary actions to prevent damage to items. Report any potential security issues or store-related concerns to management promptly.

4. Store Procedures

Assist with opening and closing procedures, ensuring the store is prepared for daily operations. Take responsibility for problem-solving and resolving any issues that arise at the counter.

Requirements:

Proven experience in retail or customer service, preferably in the fashion or laundry sector. Excellent communication and interpersonal skills. A proactive approach to meeting customer needs and providing quality service. Ability to handle multiple tasks efficiently in a fast-paced environment. Basic knowledge of payment processing and cash handling.
Job Types: Full-time, Permanent

Pay: Up to AED2,200.00 per month

Application Question(s):

How many years of experience do you have as a Sales Associate? Salary starts with AED 2200+ Commission per Month. Do you agree to join? * Are you working currently?