Job Description

We are seeking a professional, customer-focused Salesman to join our bespoke tailoring shop. The Salesman will be responsible for assisting clients, taking detailed tailoring orders, providing style and fabric advice, and ensuring a seamless customer experience from first consultation to final delivery.

Key Responsibilities:

Greet clients warmly and build strong relationships through excellent service. Understand customers' needs and guide them in selecting styles, fabrics, and customization options. Accurately take body measurements (if needed) or coordinate with the cutting master for precise measurements. Record all order details clearly, including design specifications, fabric choices, measurements, deadlines, and special instructions. Provide advice on current trends, traditional styles, and appropriate fabric selections. Prepare order forms, invoices, and maintain organized records of all customer orders. Coordinate closely with tailors, cutting masters, and production team to ensure timely and accurate order fulfillment. Manage follow-ups with customers for fittings, adjustments, and final delivery. Handle customer complaints or special requests with professionalism and urgency. Assist with visual merchandising and maintaining the shop's clean and professional appearance. Meet sales targets and promote repeat business through excellent after-sales service.

Requirements:

Previous experience in bespoke tailoring, high-end fashion retail, or garment sales preferred. Strong knowledge of fabrics, garment construction, and tailoring processes. Excellent communication and interpersonal skills. High attention to detail and organizational skills. Professional appearance and demeanor. Ability to handle multiple orders and prioritize tasks efficiently. Fluency in Arabic, English, Hindi / Bengali Basic computer skills for order entry and customer record management.

Preferred:

Experience working with premium menswear or traditional garments like dishdashas, kanduras, or suits. Background in fashion design or tailoring is a plus.

Work Environment:

Showroom and workshop-based.
Job Type: Full-time

Language:

* Arabic (Required)