Job Description

Responsibilities:

Respond to customer inquiries via phone, email, and social media platforms. Provide accurate product information and technical specifications. Register customer orders in the system and ensure all data is verified. Coordinate order processing and transfer confirmed orders to authorized distributors. Follow up with customers until communication with the distributor is confirmed. Update customer and distributor information in the CRM system. Prepare reports on orders, customer feedback, and performance indicators. Build long-term, trust-based relationships with customers. Register new distributors and customers and ensure ongoing communication and support.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or a related field. Previous experience in selling technical equipment or machinery.

Required Skills:

Solid understanding of basic mechanical components. Strong communication and negotiation skills. Ability to clearly explain product features and technical details. Minimum of 4 years' experience in customer relationship management and after-sales follow-up. Proficiency in computer use and CRM systems.

Personal Attributes:

Strong sales mindset with the ability to build customer relationships. High level of organization and attention to detail. Ability to work under pressure. Self-motivated with a proactive attitude.

What We Offer:

Social insurance. Supportive and professional work environment. Competitive salary with performance-based incentives.

How to Apply:

Email:

HR@mechatronics.com.sa

Job Type: Full-time

Pay: E10,000.00 - E15,000.00 per month