Sales Associate to join our team. The ideal candidate should have a passion for men's fashion, excellent communication skills, and a keen eye for detail. As a Sales Associate, you will play a crucial role in providing exceptional customer service and ensuring a seamless shopping experience for our clients.
Key Responsibilities:
Customer Engagement:
Greet customers warmly as they enter the store and assist them in finding the perfect custom-tailored garments.
Consultation:
Conduct detailed consultations to understand clients' style preferences, measurements, and specific tailoring needs.
Product Knowledge:
Stay informed about our range of fabrics, patterns, and design options to provide expert advice and recommendations.
Sales:
Promote and upsell custom tailoring services and accessories, ensuring customers are aware of current promotions and special offers.
Client Relationship Management:
Build and maintain strong relationships with clients through personalized service and follow-up communications.
Store Maintenance:
Keep the store clean, organized, and visually appealing, including arranging merchandise displays and monitoring fitting rooms.
Transaction Handling:
Process sales transactions efficiently using the POS system, handle returns, and manage customer inquiries.
Qualifications:
Previous experience in retail sales, preferably in a luxury or custom clothing environment.
Strong understanding of fabrics, patterns, and garment construction.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Attention to detail and a commitment to providing high-quality customer service.
Basic math skills for handling transactions.
Flexibility to work weekends, holidays, and varying schedules as needed.
Personal Attributes:
Passion for fashion and a keen sense of style.
Client-focused with a commitment to delivering an exceptional and personalized customer experience.
Adaptability to evolving fashion trends and client preferences.
Have a keen understanding to Men's Fashion primarily with regards to custom men's suits.
Job Types: Full-time, Permanent
Education:
Diploma (Required)
Experience:
Tailoring/ Textile Field: 1 year (Required)
Language:
* English/Arabic (Preferred)
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