General Information
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Country/Region
United Arab Emirates
Province/City
Abu Dhabi
Location
Rosewood Abu Dhabi
Department
Sales & Marketing
Job Type
Full-time Permanent

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OVERVIEW/BASIC FUNCTION:
The Sales Manager - MICE is responsible for acquiring, growing, and retaining selected MICE (Meetings, Incentives, Conferences, and Exhibitions) accounts to maximize the total revenue potential for Rosewood Abu Dhabi. This role involves qualifying and prospecting new business opportunities while nurturing and expanding relationships with existing clients. The Sales Manager will work closely with internal departments to ensure seamless event execution and contribute to the overall sales and marketing strategy of the hotel.
RESPONSIBILITIES:
Proactive Sales & Business Development:
xc2xb7 Identify, target, and develop new MICE business opportunities through strategic prospecting and client engagement.
xc2xb7 Conduct regular sales calls, meetings, and presentations with key decision-makers, including corporate planners, DMCs, PCOs, and event organizers.
xc2xb7 Develop and maintain strong relationships with new and existing clients to maximize repeat business and long-term partnerships.
xc2xb7 Represent Rosewood Abu Dhabi at tradeshows, industry roadshows, networking events, and client functions to generate leads and promote the hotel.
xc2xb7 Prepare and present tailored proposals and contracts, ensuring they align with client needs and the hotel's revenue strategies.
xc2xb7 Conduct regular market research to understand industry trends, competitor positioning, and new opportunities for business growth.
Account Management & Retention:
xc2xb7 Develop detailed account management plans to optimize revenue potential from each MICE client.
xc2xb7 Understand client needs and group's & event's objectives to provide customized solutions that showcase Rosewood Abu Dhabi's unique offerings.
xc2xb7 Coordinate closely with internal departments (Banqueting, F&B, Operations, Reservations) to ensure seamless planning and execution of groups & events.
xc2xb7 Monitor and evaluate group & event success, gathering client feedback to enhance service quality and strengthen future business relationships.
xc2xb7 Maintain accurate and up-to-date account information, sales activities, and development plans within the CRM system (Delphi).
On-Site Engagement & Event Coordination:
xc2xb7 Host and entertain clients during site inspections, FAM trips, networking events, and property tours to showcase the hotel's facilities and services.
xc2xb7 Organize and participate in on-property sales events and client engagement activities to enhance brand awareness and business opportunities.
xc2xb7 Work collaboratively with event planners to ensure all operational details are executed to the highest standard.
Administrative & Reporting Responsibilities:
xc2xb7 Prepare detailed sales reports, market intelligence, and revenue projections for the Asst. Director of Sales
xc2xb7 Ensure that all contracts, proposals, and rate quotations are in compliance with hotel policies and revenue guidelines.
xc2xb7 Manage internal sales systems, maintaining accurate data and forecasting group & event business effectively.
xc2xb7 Stay updated on MICE industry trends, client preferences, and competitive benchmarking to enhance Rosewood Abu Dhabi's positioning in the market.
Other Duties:
xc2xb7 Attend sales group meetings, one-on-one sessions with the Asst. Director of Sales, and internal business development discussions.
xc2xb7 Participate in special projects, sales campaigns, and strategic initiatives as assigned by the Asst. Director of Sales.
xc2xb7 Serve as an ambassador for Rosewood Abu Dhabi, representing the hotel in a professional and engaging manner at all times.
QUALIFICATIONS:
xc2xb7 Experience: Minimum of 3 years in MICE sales within luxury hospitality, event management, or a related field.
xc2xb7 Education: Bachelor's degree in Hospitality, Business, or a related field preferred.
xc2xb7 Skills:

• Strong sales, negotiation, and relationship-building skills.

• Excellent communication and presentation abilities.

• Proven ability to meet sales targets and drive revenue.

• In-depth knowledge of the MICE industry, market trends, and competitor landscape.

• Proficiency in CRM systems (e.g., Delphi) and Microsoft Office.

• Ability to work independently, manage multiple accounts, and thrive in a fast-paced environment.

xc2xb7 Language: Fluency in English is required; additional languages are a plus.
xc2xb7 Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout
the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
xc2xb7 Licenses & Certifications: Must have a clean driving license, must be available to travel within the GCC market.
About Us
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Located on Al Maryah Island at the core of Abu Dhabi's new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.