Job Description

The Sales Manager is accountable for transient/ group business on an established account base consisting primarily of Key Accounts, Key prospects and Other Active Files. The account base will cover mainly embassies/consulates/trade offices, local trading companies, banks and multinational companies as well as some tour operators.

Conduct a minimum of 5 sales calls per working day

Initiate action plans for developing Key Prospects and new business opportunities

Profile and action leads which fall within the corporate market and develop action plans for achievement of room night and average rate goals

Carry out focused and innovate promotional activity e.g. Fam trips, educational site inspections, mailings and incentives, participate in sales blitzes, trade shows, workshops and sales trips as appropriate

Maintain and prepare individual sales calls reports

Maintain updated customer profiles/action plans

Answer all customer correspondence within 24-hrs

Ensure Group information sheets are distributed at least one week prior to group arrival

Regularly entertain during lunch or dinner at least 2 clients per week.

Achieve room nights & revenue targets as set with the DOS

Follow up on Group exit interviews

Be fully knowledgeable regarding the property, ongoing promotions & upgrades

Evaluate prospective client's overall requirements, check for competitor hotels used and evaluate the client's approximate business potential for our hotel.

Following-up on all commitments made to a client in a timely manner and with all the details and services promised

After closing a deal, take personal responsibility for the delivery of superior guest service through meticulous follow-up, ensuring that the client is satisfied and that service standards have been met

Supportive Functions:

Responsible for helping sales coordinator to maintain mailing lists

Maintain a record of other hotels newsletters, rack rates and any other collateral material

Maintain order in the filing system of the Sales & Marketing office and update files on a regular basis

Maintain liaison with all Department Heads to ensure that the best service is provided to clients

Provide market intelligence/information of the other competitor hotels and be fully knowledgeable of competitor's weaknesses/strengths; and at the same time maintain confidentiality of this hotel's activities, targets and rate structures

Assist the DOS/ Deputy DOS in marketing activities & plan, yearly budget reviews

Job Type: Full-time

Pay: AED7,000.00 - AED10,000.00 per month

Application Question(s):

Can join immediately
Experience:

* Hospitality: 5 years (Preferred)