Job Description

Context & Environment

• Frontline sales, collection, New business development, Process and policy execution, Customer support, Information gathering and communication, HSE focus.
• External Environment: Competitive external market environment, Credit oriented selling, Relationship selling, adequate HSE knowledge.
• Internal Environment: New sales segment, Strong base to grow, Good referral customers, Employee friendly company, Inter-department support for objective achievement, Dependable colleagues, Organized work environment, Clear and transparent objectives.

Activities
Customer Responsibility:

• Handling the allotted TWC & Service center segment customers of the designated geographical, functional areas in UAE.
• Being customer focused, as well as, protecting the interests of company.
• Execution of company's policy and following defined processes to establish company's strategy.
• Supervise error-free process from customer order placement till completion of delivery.
• Maintain customer wise records of historical purchases, trends, communication.
• Analyze customer offtake to improve the product mix for profitability and for regular long-term business.

Sales objectives and achievement:

• Achievement of individual yearly sales objectives - Volume, Gross Margin and Premium products.
• Quarterly review and progress reporting with analysis.

Collection objectives and achievement:

• Ensure the collection targets are met monthly.
• Quarterly review and report on overdue accounts with analysis, reasons and suggestions.

New Business development objectives and achievement:

• Identify, research, contact and convert potential key accounts as new business, based on yearly objectives.
• Focus on having the strong portfolio of accounts that support any business downfall.
• Develop new TWC & Service Center accounts in line with Company's objectives for the year.

Market information and sales reporting:

• Informed on the up-to-date knowledge about competitor activity in the assigned area of operation.
• Monthly reporting to management on the above information.
• Ability to analyze sales figures of assigned area of operation, highlighting major changes or improvements by monthly report.
• Active participation and contribution in the departmental sales meetings
• Report on TWC Centers opened by Competition and details thereof.

Marketing contributions:

• Expected to contribute ideas for efficiency in the area of operation.
• Liaison with marketing department on investment support to customers.
• Branding and promotions are other areas to focus. Conduct Service Center promotion across Strategic centers.

Business Development:

• Yearly sales (Volume, GM) and collection objectives, as defined in the EIA.
• Business Development objectives, as defined in the EIA.

HSSEQ Objectives:

• Work conduct in line with company policies.
• Implement group norms related to HSSEQ and adhere to company policies & systems, maintain TRIR 0.
• Strict adherence and compliance towards Group HSE Charter & MAESTRO requirement and affiliate's HSSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all time.
• Demonstrates exemplary conduct, rigor, vigilance and professionalism regarding HSSEQ in all their activities
• Participate in the training program to acquire HSSEQ knowledge and impart this training to colleagues as and when required by Management.
• Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame as required by Quality, HSSEQ, Energy policies and Manuals.
• Participate in the investigation and analysis of incidents as and when required.
• Strict adherence to HSSEQ requirements with full authority to stop any operation for safety reasons.

Compliance Objectives :

• Ensure full adherence to the company's compliance program, its policies and procedures including economic sanctions and export control in all professional activities.
• Promptly notify compliance officer/economic sanctions referent of any instances of noncompliance or violations of economic sanctions or export control that comes to my attention.

Candidate Profile
Knowledge:

• Lubricant industry

Skills:

• MS-Office software packages,
• Presentation skills
• Excellent English language proficiency
• Analytical

Experience:

• 3 - 5 years in Lubricant sales or key account & customer handing experience

Education:

• Degree / Diploma in Mechanical / Automobile Engineering

Additional Information
TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.