. Under the direction and mentorship of the Showroom Manager, the goal of your day is to
reach daily sales targets
, becoming an
expert on our products
, answering
customers' questions
and keeping the
sales floor neat and welcoming
.
Your duties will consist of but will be not limited to:
Maximize
company sales growth and profitability
through the use of creative selling skills, teamwork and customer service, in order to deliver an
engaging experience to every customer
, every time.
Demonstrate
company standards in selling
, customer service, visual merchandising and teamwork.
Ensure
full understanding of all products
and have a continued awareness of the most current information available.
Develop, share and apply
product expertise
.
Maintain an
awareness
of all product information, intranet communications, and current advertising and marketing initiatives.
Maintain
sales floor coverage
and follow posted schedules with regard to area assignments.
Maintain the
store counters
and assist with store maintenance as directed by the management team.
Arrange
eye-catching and well-presented
visual displays
appealing to the customers, showrooms are clean and the furniture is in place, and cushions are arranged appropriately.
Maintain all
store displays
and
uprights/shelves
in between customer interactions.
Ensure the
showroom music
is turned on, change displays to promote
new product launches
and reflect
festive or seasonal themes.
Identify damaged
furniture or accessories
that need
maintenance.
Actively engage customers
and remain attentive to customer needs.
Assist customers
with product selections
and process all customer orders or returns.
Follow up on the orders
of your customers and ensure that they have been placed.
Update
notes on customer sales
to keep sales team members informed, as needed.
Support and model
excellent service
by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
Communicate customer feedback
to store management team concerning policies and/or product requests, problems and suggestions.
Actively participate
in store meetings and training sessions.
Promote a strong
sense of teamwork
by working together safely, effectively, respectfully and efficiently with all associates.
Achieve and exceed the
sales target
.
Support and maintain store sales
and service goals and standards as communicated by the Showroom Manager.
Collect
pending payments
from customers and expedite
pending deliveries
.
Maintain an
awareness of all available resources
for training and development.
Support all efforts
and initiatives across all business channels in an effort to maximize
company sales growth and profitability
.
Maintain awareness and demonstrate a fundamental
knowledge of computers
, systems and programs relevant to the position.
Participate in ongoing
training regarding technology
upgrades and new systems.
Make sure you are
on time and present
in the showroom.
Maintain a
courteous attitude when communicating
with superiors or co-workers.
Make sure that you do not disclose or transmit any
confidential
or trade secret information, or proprietary information, about the company and its subsidiaries, or about the company owners, including their names, occupations and contact information to any third parties.
Read and understand the memos,
company policies, benefits program, and the rules governing the daily conduct of employees as well as the responsibilities, and comply with these guidelines throughout your employment with the company.
Report to your superior of any
violation
occurring in the showroom so that an appropriate disciplinary action can be taken.
Skills:
Customer service or retail experience.
Ability and desire to sell.
Understanding of the sales process & dynamic.
Desire to read articles from the world of decoration.
Knowing the color trends for each year.
A positive, confident, and determined approach.
Resilience and the ability to cope with rejection.
A high degree of self-motivation and ambition.
The skills to work both independently & as part of a team.
The capability to flourish in a competitive environment.
A good level of numeracy.
Computer Knowledge.
Up-selling skills.
Job Type: Full-time
Pay: QAR3,500.00 - QAR4,000.00 per month
Experience:
Furniture: 3 years (Required)
Language:
* English (Required)
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