Job Description

1. Sales Achievement & Revenue Growth

Achieve or exceed monthly sales targets. Identify and develop new business opportunities within assigned territories or accounts. Actively pursue upselling and cross-selling opportunities to maximize revenue per customer.
2. Customer Relationship Management

Build, maintain, and strengthen relationships with key customers. Provide pre-sales and post-sales support, ensuring high levels of customer satisfaction. Serve as the primary point of contact for clients, addressing inquiries, technical requirements, and product recommendations.
3. Product & Market Expertise

Maintain up-to-date knowledge of all IT products, accessories, specifications, and technological advancements. Understand competitor offerings and market trends to effectively position company products.
4. Sales Planning & Pipeline Management

Develop and execute effective sales plans to meet monthly target. Maintain accurate and up-to-date records of leads, opportunities, quotations, and closed deals. Provide regular sales forecasts, market feedback, and performance reports to branch head.
5. Coordination & Collaboration

Collaborate with Technical Support and Service Teams to resolve customer issues efficiently. Follow up on payments to ensure proper account receivable management.
6. Post-Sales Support & Customer Retention

Ensure customers receive prompt after-sales service, warranty support, and product updates. Handle customer complaints professionally and escalate unresolved issues appropriately. Monitor repeat business and maintain long-term client relationships.
7. Performance, Reporting & Compliance

Prepare and submit daily/weekly sales activity reports. Ensure all sales activities comply with company policies and ethical standards. Continuously enhance product and sales knowledge through regular training and self-learning.
Requirement:

3+ years proven experience in Sales and Business Development Excellent communication skills
Job Type: Full-time