Job Description

Job Summary

The candidate for this position shall excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

• To sell and promote the sale of all vehicles in line with all aspects of dealership and manufacturer trading policies.
• Understands vehicles by studying characteristics, specifications and features; comparing and contrasting competitive models.
• To create and maintain a positive customer-friendly sales environment and holding sales discussions with them.
• To always be prepared to receive and process new customer enquiries (via telephone, walk- in and email).
• Demonstrating vehicles to customers by explaining characteristics, specification, and feature; taking test drives; explaining warranties and vehicles operating features to customers.
• Closes sales by overcoming objections; negotiating price; completing sales or purchase contracts; explaining provision; explaining and offering warranties, services and financing; collects payment; delivers automobile.
• Establish and maintain follow-up system, which encourages repeat business cum referrals and ensuring customer relationship building.
• To achieve sales targets (monthly and annually) with no compromise to customer satisfaction.
• To achieve a high level of customer satisfaction and retention throughout the sales processes.
• Participates in sales meetings and training provided on changing trends.
• Delivering vehicles to customers by ensuring it in good condition and as per company standards.
• Proper attending of leads forwarded by Customer service, Marketing and Admin from different Medias.
• Proactively interact with the customers explaining competent and enthusiastic range of vehicles in our stock.
• Proper usage and updating on CRM software for day to day sales activities.
• Coordinate with different departments such as Operations, F&I, Admin, Business Development, Customer Service in order to successfully achieve the sales target and customer satisfaction, smooth transaction etc.

• Demonstrable track record of over-achieving sales
• Strong written and verbal communication skills
• Minimum 5 years' quota carrying sales experience
• Experience and working knowledge of CRM systems