Job Description

Overview

Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. , offers comfortable studios and one-bedroom apartments in the heart of the city The First collection of Business Bay opens in July. Bringing to the market a range of franchised properties, the group also manages and , which are franchises of the Wyndham Group. While Citadines Metro Central Dubai offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

Collection restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown brands and recognised international franchises, including MasterChef, the TV Experience - the world's first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper-midscale hotels among Dubai's hottest gastronomic and lifestyle destinations. With ambitious growth plans in the years ahead, Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.



As Cluster Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analyse local market trends and develop new business leads
• Maximise all Revenue opportunities
• Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Negotiate room rates/packages with corporate clients
• Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling
• Develop and implement creative local marketing channels including social media sites
• Work within current business strategies and recognise potential opportunities
• Communicate with all departments as required within each hotel
• Attend Sales events when required
• Report on a weekly/monthly basis appointments, calls made, and list of business leads
• Answer customer queries in a timely and suitable manner

• At least Two years' experience as Cluster Sales Manager.
• Thorough knowledge of UAE's hospitality sector.
• Computer proficiency in MS Office and Opera.
• Ability to lead and mentor a team.
• High School diploma, GED or equivalent.
• Advanced sales and negotiation skills.
• Ability to conduct oneself in a professional and unbiased manner at all times.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Time management; the ability to organize and manage multiple priorities.
• Problem analysis and problem solving skills.
• Initiative and adaptability.
• Detail oriented.