Job Description

Maintenance Sales Engineer - Short

Job Purpose

Responsible for selling preventive maintenance contracts and after?sales services for elevators, garage doors, and property maintenance solutions. Combines technical understanding with sales skills to secure AMC (Annual Maintenance Contract) deals, support service operations, and ensure customer satisfaction.

Key Responsibilities

Sales & Business Development

Identify and pursue new maintenance contract opportunities across residential, commercial, and industrial sectors Build strong relationships with building owners, facility managers, property developers, and FM companies

Technical Assessment

Conduct site inspections to assess equipment condition, maintenance history, and service needs Evaluate lift systems, garage doors, automatic gates, and general property facilities to recommend suitable maintenance packages

Proposal & Contracting

Prepare maintenance quotations, technical/commercial offers, and service-level agreements (SLAs) Develop tailored AMC plans (monthly, quarterly, semi?annual, annual) based on equipment condition and client budget

Negotiation & Agreement Finalization

Lead pricing, contract terms, spare parts coverage, and response time negotiations Ensure service contracts reflect the correct scope and agreed technical conditions

Post-Sales & Customer Support

Act as primary point of contact for customers throughout the contract period Coordinate with service technicians and maintenance supervisors for timely service delivery Handle customer concerns, breakdown response, and escalation issues

Market Insights

Track competitor maintenance packages, pricing, and service trends Identify opportunities for upgrades, modernization, and spare parts sales

Reporting & CRM

Keep accurate records of leads, quotations, contracts, and renewals Update CRM systems and provide monthly sales forecasts
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Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month