Sales Engineer International

Dubai, United Arab Emirates

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Job Description

The Company

Silvus is a rapidly-growing high-tech entrepreneurial company in the heart of West Los Angeles. The company delivers the most technologically advanced Mobile Ad-Hoc Networking (MANET) solution to multiple markets including: Law Enforcement; Unmanned Systems; and Military, among others. Along with its successful MANET product line, the company also delivers on ground breaking research in the area of wireless data communications. The company has experienced rapid growth over the past 12 months and is expecting the rate of growth to continue with the introduction of new products and services.

Position

Silvus Technologies is seeking a Sales Engineer to work closely with the Sales, Marketing, and Business Development teams to provide our customers with tailored solutions to meet their needs. The Sales Engineer participates in technical sales, demonstrations, and support of the Silvus family of advanced mult-i antenna MIMO radio and mesh networking solutions. This role is instrumental in influencing product development.

This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.

Responsibilities

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc.

Become an expert on the operation and application of Silvus\' unique radio and networking solutions and its advantages over competing technologies.

Prepare and conduct product demonstrations for customer visits and equipment evaluations.

Visit customer sites to provide technical support and deliver training.

Troubleshoot failures and abnormal situations in the field.

Collect and analyze field failures and abnormalities and provide feedback to the development team.

Help the design engineers reproduce and troubleshoot problems.

Participate in resource allocation and hardware maintenance to support different sales and business development activities.

Help drive future product development.

Qualifications

Minimum Education: Bachelor of Science in Electrical Engineering

2-7 years experience preferred

Proficiency with RF instruments such as signal generators and spectrum analyzers is a must.

Excellent organization skills and attention to detail required.

Good written and verbal communication skills required.

Willingness to travel and work at customer sites.

Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies is a huge plus.

Familiarity with Linux is a plus.

Proficiency with TCP/IP protocol and networking is preferred.

Experience with operating and testing IP radios/modems is preferred.

Proficiency with programming languages such as C/C++ is nice to have.

Employment is contingent upon the successful clearance of a background check.

Compensation range: $70k - 110k

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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