Sales & Customer Service Executive (french Speaker)
Dubai, DU, AE, United Arab Emirates
Job Description
We are looking for a
Customer Support Executive fluent in French and English
to join our growing team in Dubai. In this role, you will be responsible for assisting our French-speaking clients with queries, resolving issues, and delivering a high-quality customer experience.Key Responsibilities:
Handle customer inquiries via phone, email, and chat in both
French and English
Provide accurate, timely, and effective resolutions to customer issues Collaborate with internal teams to resolve queries efficiently Maintain detailed and accurate customer records Ensure a professional and empathetic customer service approach at all timesRequirements:
Fluency in
French
andEnglish
(spoken and written) ismandatory
Prior experience incustomer support
orcall center operations
Experience in thefintech or financial services industry
is a strong advantage Strong problem-solving skills and attention to detail Ability to multitask and work in a fast-paced environment Based inDubai
or willing to relocateWhat We Offer:
Competitive salary and benefits Opportunity to work in a dynamic, international team Fast-growing fintech environment with career growth potential A collaborative and inclusive work culture
Job Types: Full-time, Permanent
Language:
French (Required) * English (Required)
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Job Detail
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Job IdJD1940393
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned