Job Description

Job Title:

Sales Representative / Customer Care Representative - Female

Location:

JAFZA, Dubai, UAE

Company:

Al Asayel Health and Safety FZE

Job Overview

Al Asayel, a leading PPE trading company, is seeking a

dedicated and customer-focused Female Sales / Customer Care Representative

to join our team. The ideal candidate will manage client inquiries, handle customer and supplier portals, prepare quotations, and support internal coordination -- all from our Jebel Ali-based office.

Key Responsibilities:

Handle incoming calls, email inquiries, and customer portal communications. Identify and reach out to potential new customers. Prepare, follow up, and close quotations and sales orders. Source new suppliers to meet customer-specific requirements. Maintain and update customer data in the CRM system. Coordinate with customer service team, logistics, procurement, and accounts departments to ensure smooth order processing and invoicing. Stay up to date with product knowledge to assist customers effectively.

Requirements:

Prior experience in indoor sales or a similar customer-facing role. Strong communication, follow-up, and negotiation skills. Proficiency in MS Office (Excel, Word, Outlook). Experience with ERP/CRM systems (SAP B1 is a plus). Ability to work both independently and collaboratively.

Fluency in English is essential.

Female candidates are preferred for this role.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. (Required)

Job Type:

Full-Time

Working Hours:

Monday to Friday: 9:00 AM - 6:15 PM
Saturday: 8:00 AM - 1:00 PM

Job Types: Full-time, Permanent

Experience:

Sales / CS field : 2 years (Required)

Benefits:

Career growth opportunities Supportive and professional work environment Employee-friendly company policies
Job Types: Full-time, Permanent

Pay: Up to AED3,500.00 per month

Education:

Bachelor's (Required)
Experience:

* Customer Service: 1 year (Required)