urgently required to hire only filpino male tele sales/social media marketing/ Customer Service Representative to manage tele sales/ social media marketing /customer queries and complaints. She will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Qualification / experience Requirements: Graduate with the practical experience of Tele sales/ social media marketing/ customer care . Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. send your CV via email or whatsapp +971559131523 Expected Start Date: 30/03/2022 Job Type: Permanent Salary: AED1500.00 - AED2500.00 per month Job Types: Full-time, Permanent Job Types: Full-time, Permanent Salary: AED1,500.00 - AED2,500.00 per month Application Deadline: 28/03/2022